Search results for how to add a login / account
226 articles found
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How to remove the coupon field from payment forms
If you don't want to give members the option to use a coupon when joining any of your plans, you can easily remove the coupon field from your payment forms. Click Customize (in the left navigation)
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How to protect scheduled Zoom calls for members only
Zoom is a super popular software for hosting video calls and/or webinars. Calendly is a modern software option for scheduling calls and meetings. If you combine these two tools with MemberSpace, you
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How to set up your Duda site navigation for members
The way you want members to move through and interact on your website is usually subjective, but there are some good common options to consider. Below are the three main options MemberSpace customers
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How to set up your Webflow site navigation for members
The way you want members to move through and interact on your website is usually subjective, but there are some good common options to consider. Below are the three main options MemberSpace customers
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How to set up your Showit site navigation for members
The way you want members to move through and interact on your website is usually subjective, but there are some good common options to consider. Below are the three main options MemberSpace customers
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How to set up your Weebly site navigation for members
The way you want members to move through and interact on your website is usually subjective but there are some good common options to consider. Below are the three main options MemberSpace customers
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How to set up your Notion site navigation for members
The way you want members to move through and interact on your Notion site is usually subjective, but the options below are good best practices to ensure your member experience is intuitive. IN THIS
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How to set up your Squarespace site navigation for members
The way you want members to move through and interact on your website is usually subjective, but there are some good common options to consider. Below are the three main options MemberSpace customers
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How to set up your WordPress site navigation for members
The way you want members to move through and interact on your website is usually subjective, but there are some good common options to consider. Below are the three main options MemberSpace customers
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How to set up your Wix site navigation for members
The way you want members to move through and interact on your website is usually subjective, but there are some good common options to consider. Below are the three main options MemberSpace customers
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How to hide/show page content (using data attributes) in Carrd
MemberSpace makes it easy to hide entire sections of your website via data attributes. We also make it easy to upload and protect specific media via Content Links. However, there are situations where
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Popular MemberSpace customizations
Below are the five most popular MemberSpace customizations: 1. Edit the Create Account button on your Login forms By default, whenever someone is viewing your Login form, they'll have the option to
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How to set up your Custom HTML website navigation for members
The way you want members to move through and interact on your website is usually subjective, but there are some good common options to consider. Below are the three main options MemberSpace customers
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Adding Content Links
To enable Content Links in your account, please contact us at [email protected]. Content Links are 100% optional — but they are the most secure way to protect the content on your protected
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Pricing your products
Plans allow you to choose the cost and terms to access your products. IN THIS ARTICLE Creating plans Changing the order Plan signup links How to create a plan In your MemberSpace backend, go to
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Member Menu
The Member Menu is the easiest way to help your members seamlessly navigate your members-only content. IN THIS ARTICLE What is the Member Menu? How to use the Member Menu Adding products to the
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Member FAQ
When using MemberSpace, inevitably your members will have some questions or potentially run into an issue. Below are simple FAQ docs that answer the most common questions you'll hear. Feel free to
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How to keep member email & profile updates in sync with 3rd parties (via Zapier)
Let's say, for example, you use an email marketing platform like Mailchimp to inform your members about updates and additional services through a monthly newsletter. To add members to your list
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What is MemberSpace branding?
By default, there will be subtle MemberSpace branding visible to members. Here is what the branding will look like at the bottom of any login or signup forms your members see: MemberSpace branding
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(Legacy Feature) Migrating from Content Containers to Content Links
The Content Containers feature is no longer being offered to newer customers. Instead, we recommend you use Content Links to protect the content on your protected pages such as images, PDFs, videos,
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Legacy WordPress Customers
If you previously installed MemberSpace on your Wordpress site you do NOT need to make any changes. However, there are benefits to switching to our plugin (see below). MemberSpace Plugin Benefits
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Connecting MemberSpace to Stripe
IN THIS ARTICLE How to connect to Stripe Creating a plan Canceling a plan (or trial) New member signup Member payments and refunds Setting up coupons for members Creating manual charges in Stripe
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What to do if you forgot your password
This guide is part of our Member Account FAQ series. If you forgot your password Open your login form and click 'Forgot password?': Fill in the form and click 'Send me reset instructions' at the
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Email variables
Notification Emails glossary Breakdown of all the notification emails, variables they contain, and required variables. Email Variables Required All Emails "site.name", "site.website",
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Do you provide a non-profit discount?
If you can provide 501c3 documentation for your business, we do offer a 10% off forever discount to your account. All you need to do is make sure that you have created a MemberSpace account, then
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Do I have to duplicate my content to protect it?
No, you don’t. With MemberSpace, there’s no need to duplicate your content to share it across multiple membership plans. You can protect all of your existing or new pages with just a few clicks when
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Can I set up a member’s directory?
Yes! You can integrate MemberSpace and Community Box to create a member's directory on your site. You can set it up within a protected page, so your members never have to leave your site. To create
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How free trials for plans work
When you create (or edit) a recurring or multiple payment plan, you'll have the option to enable a free trial period and determine how long it should be. IN THIS ARTICLE How do free trials work? What
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Can I set up a private forum or community?
Yes! We have a couple of different options for offering a private members-only community. MemberSpace offers a single sign-on integration with Circle, a popular community platform for discussions,
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(Legacy Customers) Organize protected pages into products
If you protected pages on your website before March 5, 2024, follow the steps in this guide to organize your pages into multi-page products. MemberSpace now makes it easier to protect and sell your
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Migrating (and importing) to MemberSpace
Migration to MemberSpace from another platform is a straightforward process, and we'll be here the whole way to help you! IN THIS ARTICLE Importing members Import Stripe Customer IDs Billing cycles
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Recovering abandoned signups
If a new customer creates an account but does not officially join one of your plans, we'll show them an abandoned signup popup on your website and send a short email series prompting them to finish
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How free Member Plans work
When you create a Member Plan, one option is to make it Free: Free plans don't require any payment, and members who join them will get access to any Member Pages and Content Links you choose for that
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Adding products and protecting pages
MemberSpace makes it easy to sell digital products directly from your own website. Once you've created your digital content (like a video or downloadable guide) and are ready to sell access to it,
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Can I offer free trials to my members?
Yes! We understand how vital it can be to let people try out your membership before they join, so setting up a free trial is easy. You can do that while setting up your Member Plans and choose as
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How do you manage failed payments?
We'll always try to auto-recover your member's failed charges, abandoned signups, or cancelation attempts for you! When you have members paying you a recurring payment, sometimes the payment will
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Does MemberSpace prorate subscriptions?
Yes, we do! If you have set up billing dates, the first MemberSpace charge to your members will be prorated depending on your billing cycle. If you have a billing date that starts on the 1st of the
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How signup fees for Member Plans work
When creating a recurring or multiple payment Member Plan, you have the option to enable a signup fee:A signup fee is a way to charge extra money in addition to the recurring charge your members will
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Can I use MemberSpace to protect my videos?
Yes! You can protect all of your videos hosted in platforms like YouTube, Vimeo, and Wistia, using our Content Links feature. Content Links are the most secure way to protect the content on your
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Can I offer promotions or discounts to my members?
Yes, through coupons! You can create coupon codes applicable to all membership types and set whether the discount applies to all recurring charges, or just once. Your members will see the coupon
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Viewing member activity and data analytics
With MemberSpace, you have access to detailed analytics on how your members interact with your content. To get a quick snapshot of your overall engagement, you can easily view which products
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What to do if you're not getting emails from MemberSpace
This guide is part of our Member Account FAQ series. If you're not getting emails from MemberSpace i.e. forgot password, payment receipt, etc. there are a couple of steps you can take to
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What to do if you don't receive the password reset email
This guide is part of our Admin FAQ series. If you or your member forgets your password, you can easily initiate a password reset. Troubleshooting password reset for your member If your member goes
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Can I charge my members an additional one-time fee?
Yes! You can charge a one-time signup fee in your recurring payment or multiple payment plans. You can easily set this up when creating a plan. This is a way to charge extra money to cover costs you
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Video security for Content Links on Notion
This guide is about video security. If you're looking for instructions about uploading and adding video Content Links to your website, please read this guide instead. IN THIS ARTICLE Before adding
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Video security for Content Links on Custom HTML websites
This guide is about video security. If you're looking for instructions about uploading and adding video Content Links to your website, please read this guide instead. IN THIS ARTICLE Before adding
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Video security for Content Links on Showit
This guide is about video security. If you're looking for instructions about uploading and adding video Content Links to your website, please read this guide instead. IN THIS ARTICLE Before adding
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Video security for Content Links on Webflow
This guide is about video security. If you're looking for instructions about uploading and adding video Content Links to your website, please read this guide instead. IN THIS ARTICLE Before adding
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Video security for Content Links on Duda
This guide is about video security. If you're looking for instructions about uploading and adding video Content Links to your website, please read this guide instead. IN THIS ARTICLE Before adding
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Video security for Content Links on WordPress
This guide is about video security. If you're looking for instructions about uploading and adding video Content Links to your website, please read this guide instead. IN THIS ARTICLE Before adding