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79 articles found

  • How to make a plan private

    If you are looking to create a plan that can be joined by invitation only, you will want to set your plan to "private". By default, members are able to upgrade, downgrade, or join public plans from

  • How to create a multi-user license membership

    What is a multi-user license membership? Say you have a corporate client who wants their employees to have access to your membership. You don't want to charge each employee directly; instead, you

  • (Legacy Feature) How to setup Mailchimp integration

    This integration is no longer being offered to newer customers. Instead, we recommend you use our more robust and flexible Zapier integration to connect MemberSpace with Mailchimp. If you plan on

  • How to edit the Create Account button

    By default, your login form allows current members to log into their existing accounts, and it gives non-members the option to create an account and sign up for your membership. However, if you do

  • How to message members

    You must set up email white-labeling to use Member Messages. Easily communicate with your members by sending emails via Member Messages. Email all members across all plans, or segment by specific

  • Floating Member Button

    After installing MemberSpace on your website, a floating Member Button will appear on all pages of your website, providing members access to sign up, log in, manage their accounts, and view your

  • How to migrate customers to a new plan

    If you need to move multiple customers from one recurring plan to another (for example, if you are making a pricing update to a subscription offering), our Support team can help you with the

  • How to create custom signup fields

    MemberSpace allows you to add custom fields to your signup form in order to collect more information that's relevant to your business. For example, you could ask what type of company your members

  • How to set up client sites on MemberSpace

    If you are a web design/development agency or other professional setting up a MemberSpace site on behalf of a client, this guide will help you get started using MemberSpace for your clients' sites.

  • How to change wording your members see

    Elevate your members' experience by personalizing the various wording they see, seamlessly aligning it with your unique brand identity. IN THIS ARTICLE Custom wording examples What can't be

  • How to drip out protected page access

    Depending on your membership business, you may want to drip out access to various protected pages and/or external links for your members. Say for example you have 4 pages designed for members:

  • How to manually approve members

    Some organizations want to individually approve each member before they can actually join a plan and get access to their products. Here's how you would set that up: In MemberSpace > click Customize >

  • How to hide/show page content (using data attributes) in Webflow

    Warning: This guide is for people comfortable with HTML. MemberSpace makes it easy to hide entire pages of your website via products. We also make it easy to upload and protect specific media via

  • How does the dynamic Member Link work?

    The dynamic Member Link can be added to your website as a way for members to sign up, log in, and access their accounts. It's "dynamic" because the link changes function based on what your members

  • How to drip out Content Link access

    Depending on your membership business, you may want to drip out access to various Content Links for your members. Say for example you have 3 videos you want to drip out over time for members: Course

  • How to set up a personalized membership

    MemberSpace does not have official personalized membership functionality, but you can certainly repurpose our existing features (see below) to create a personalized membership experience. How to set

  • Adding products and protecting pages

    MemberSpace makes it easy to sell digital products directly from your own website. Once you've created your digital content (like a video or downloadable guide) and are ready to sell access to it,

  • How to manage in-person events with MemberSpace

    IN THIS ARTICLE Public events Member-only events When planning an in-person event, you can use MemberSpace to facilitate registration as well as manage and track attendees. Two popular types of

  • (Legacy Feature) How to integrate Castos

    This integration is no longer being offered to new customers. Instead, we recommend you use Castos and Zapier to create a private podcast within your MemberSpace as explained in this guide. Say you

  • How to customize notification emails

    Notification emails are the various emails that MemberSpace sends out to your members on your behalf. The emails look like they are coming from you, but technically we are sending them. These emails

  • How to manage multiple site admins

    By default, a MemberSpace customer who initially connected a website to their account is the "site owner." But say you have people on your team (or a client) who will need access to the MemberSpace

  • How to comply with Visa's trial subscription requirements

    As of April 18th, 2020 - Visa is requiring anyone processing subscriptions with a trial to comply with a new specific set of rules. Here is an overview of what they are requiring. MemberSpace makes

  • Migrating (and importing) to MemberSpace

    Migration to MemberSpace from another platform is a straightforward process, and we'll be here the whole way to help you! IN THIS ARTICLE Importing members Import Stripe Customer IDs Billing cycles

  • How to integrate Community Box (member directory)

    If you would like to have a member directory that dynamically updates whenever you gain/lose members via MemberSpace, Community Box is a great tool for that. You choose what information from your

  • How to integrate Circle (community forum)

    If you would like to have a place for your members to create threaded community discussions around various topics (like a Facebook Group or forum), Circle is a great modern tool to do that with. Your

  • How to invite members

    IN THIS ARTICLE Manually invite members Send a signup link There are a few different ways to invite members to join your membership. The best option for you will depend on your plan setup as well as

  • How to create and use coupons

    IN THIS ARTICLE Creating coupons Recurring/multiple payment plans One time payment plans Setting coupon lengths Managing coupons Stripe and coupons How members apply coupons Creating Coupons To

  • Connecting MemberSpace to Stripe

    IN THIS ARTICLE How to connect to Stripe Creating a plan Canceling a plan (or trial) New member signup Member payments and refunds Setting up coupons for members Creating manual charges in Stripe

  • Member Menu

    The Member Menu is the easiest way to help your members seamlessly navigate your members-only content. IN THIS ARTICLE What is the Member Menu? How to use the Member Menu Adding products to the