How to cancel your subscription

If you’d like to cancel your membership, here’s how you can do it quickly and easily:

Step 1: Access your account

  1. Log in to your membership account
  2. From your Spaces, click Your Account.




Step 2: Find your membership plan

  1. Once in your account settings, click the Plans tab.
  2. Click the three dots menu (⋯) next to your current plan, then select Cancel.



Step 3: Decide next steps before canceling

  1. You’ll be shown a few cancellation options.
  2. You can reach out for more support if you need help.
  3. You can choose to receive a discount (if applied) to continue at a reduced rate.



Step 4: Confirm your cancelation

  1. To move forward with cancelation choose I just want to cancel to continue
  2. Provide a reason for canceling (optional)
  3. Select Cancel
  4. You can also select Changed my mind to quit the prompt.


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