What kind of support do you provide?

We offer a couple of different methods of support.

Email Support: Have a question outside of business hours?  Contact us via the blue Help button (or email [email protected]), and we’ll get back to you ASAP.  

Live Support Hours: Stop by our weekly live support hours (every Monday, Wednesday, and Friday) to ask any MemberSpace tech or strategy questions.

You can also view previous Live Support Hours sessions here.

Help Docs: Our step-by-step help docs cover common (and not-so-common) questions about MemberSpace.

Set-up Guides: Check out our in-depth membership guides showing how to set up courses, content libraries, paid newsletters, and more using MemberSpace.

Free Migration: If you need to migrate or import members into MemberSpace, we can help you for free.

For easy access to resources on marketing and selling digital products and memberships with MemberSpace, check out MemberSpace University, your one-stop resource hub full of step-by-step guides, educational videos, helpful tips and tricks, and more.

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