What kind of support do you provide?

We offer several methods of support.

Live Chat Support: Connect with our friendly Support team via the blue Help button in the bottom right corner of MemberSpace (Monday - Friday, 10am - 6pm ET).

Email Support: Have a question outside of business hours?  Contact us via the blue Help button (or email [email protected]), and we’ll get back to you ASAP.  

Live Support Hours: Stop by our weekly live support hours (every Wednesday and Friday) to ask any MemberSpace tech or strategy questions.

You can also view previous Live Support Hours sessions here.

Help Docs: Our step-by-step help docs cover common (and not-so-common) questions about MemberSpace.

Set-up Guides: Check out our in-depth membership guides showing how to set up courses, content libraries, paid newsletters, and more using MemberSpace.

Free Migration: If you need to migrate or import members into MemberSpace, we can help you for free.