How to modify the Stripe invoices your members receive

MemberSpace now uses Stripe to generate and send all payment invoices.

If you or your customers need to update or customize the information that appears on these receipts, those changes can be made directly within Stripe.

Where to Edit Receipt Information

You can update your business details and contact information in your Stripe account. These details will automatically appear on all future receipts sent to customers.

In Stripe, you can:

  • Add or edit your business name, address, and email
  • Include support contact information (such as a phone number or website)
  • Add tax identification numbers or other compliance details
  • Include custom text (like a refund policy or business registration note) in the receipt footer

When Customers Request Receipt Changes

Sometimes a customer might ask for additional details on their receipt — for example, a company name, billing address, or tax ID.

You can edit or resend a receipt with these details directly through your Stripe dashboard.

Key Points to Remember

  • All receipts for MemberSpace subscriptions are issued and managed through Stripe.
  • Any updates to your business information in Stripe will automatically appear on future receipts.
  • If a customer needs a revised receipt, it must be updated and resent directly from Stripe.
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