How to access your Dashboard
The Dashboard displays metrics that allow you to better understand how your membership is performing. You can view total revenue, payments, membership activity, and product analytics. All of the data can be filtered by plans and timespan.
To access your dashboard, click the Dashboard link in your navigation:
You can access the old dashboard by clicking 'View old Dashboard' next to the filters.
Reports
The following reports are available on the Dashboard:
- Total Revenue - The total revenue received from all members. Does not factor in refunds, chargebacks, or fees.
- Average revenue per plan - Average revenue collected per plan.
- Recovering Revenue - Failed payments and signups we are trying to recover for you. Does not factor in refunds, chargebacks, or fees.
- Saved Revenue - Revenue we have saved for you by recovering failed payments and signups. Does not factor in refunds, chargebacks, or fees.
- Payments - All individual payments received from your members. Does not factor in refunds, chargebacks, or fees.
- Memberships - Total # of active memberships.
- New Memberships - Total # of new memberships for a plan.
- Canceled Memberships - Total # of canceled memberships for a plan.
- Trialing Memberships - Total # of trial memberships for a plan.
- Upgraded Memberships - Total # of upgraded memberships for a plan.
- Downgraded Memberships - Total # of new memberships for a plan.
- Product Views - Total # of Product views across all plans.
- Content Link Views (if applicable) - Total # of Content Link views across all plans.
Product and Content Link Views do not change based on the plan filter.
Viewing the reports
Total Revenue graph
To display data from a particular plan or date range, use the drop-down filters.
- Filter by plan: View data from any or all plans
- Date ranges: View data from select dates
Memberships graph
- Plan summary: Total memberships joined on a specific date
- Plan breakdown: Total memberships joined per plan on a specific date
- Plan activity: New, upgraded, downgraded, canceled members on a specific date