MemberSpace security and compliance

All member login and billing details are secured using modern SSL encryption.

For any pages and content you want to protect, we have three security options:

Add Content in Member Menu (most secure)

You can protect any PDF, image, mp3, document, HTML, or video (via YouTube, Vimeo, Wistia) within the Member Menu. You'll also gain analytics to see who interacted with your content and when. We recommend using the Member Menu for any sensitive content.

Locked page URL's (less secure)

Lock website page URLs you want to designate as member-only. We will automatically block any non-member who tries to access these pages. However, there are ways for tech-savvy people to disable the JavaScript redirect which is also true for most other 3rd party membership software.

Add Extra Security Code (optional for more security on locked page)

Requires you add a small code snippet to each protected page. This will white out the page (for non-members) if they disable Javascript in their browser in an effort to get around the page protection popup. This also helps SEO by sending Google and other search engines a strong signal to not index the page. Certain text & files hosted directly on your site can still be accessed by searching through the source code.

Can I prevent shared member logins?

You can further protect your members-only content by establishing a concurrent login limit to help prevent shared member logins. Learn how to limit concurrent logins.

How often will members have to log in?

After a member logs in on your website, their login will be stored in what's called a cookie on their device's browser and will remain valid for 30 days. If they do not visit your website again for 30 days (on their same device's browser), they will need to log in again.

Is MemberSpace GDPR, CCPA, & SCA compliant?

Yes, and we enable you to be compliant for your members too. Learn more here.