MemberSpace security and compliance
At MemberSpace, protecting your members’ information is our top priority. All member login and billing details are secured using modern SSL encryption.
Content Protection Options
You have several ways to protect your pages and content in MemberSpace, depending on your security needs:
Add Content in MemberSpace (Most Secure)
You can upload and protect content such as PDFs, images, MP3s, documents, HTML files, or videos (via YouTube, Vimeo, or Wistia) directly in MemberSpace.
You’ll also gain access to content analytics that show who viewed or interacted with your content and when.
Locked Page URLs (Less Secure)
You can lock specific website URLs to make them member-only pages. Non-members who try to access these pages will be automatically blocked.
However, because this protection relies on JavaScript, it’s possible for tech-savvy users to bypass it — a limitation common to most third-party membership platforms.
Add Extra Security Code (Optional for More Protection)
For added security, you can insert a small code snippet on each protected page.
This code will:
- “White out” the page for non-members who disable JavaScript to bypass protection.
- Send a strong signal to search engines like Google not to index the page, improving privacy.
Note: Certain text and files hosted directly on your site may still be discoverable through the page’s source code.
Preventing Shared Logins
To help prevent shared member logins, you can set a concurrent login limit that restricts how many devices or browsers a member can use at once. Learn how to limit concurrent logins.
Member Login Duration
Once a member logs in, their session is stored in a browser cookie and remains valid for 30 days.
If they don’t return to your site within that time (on the same device and browser), they’ll simply need to log in again.
Compliance
MemberSpace is fully GDPR, CCPA, and SCA compliant — and we make it easy for your membership business to stay compliant, too. Learn more here.