How to change wording your members see

Sometimes you want to enhance your member's experience by changing various wording they see so it's more on brand with your business.

For example, say you didn't really offer plans - what you provide are courses people can purchase for a one-time fee. In your member's Account area, you may want to change the word 'Plans':

With our Custom Wording feature, you can change the word to something more relevant to your business such as 'Courses':

To do this in MemberSpace > click Customize in the top navigation > click Custom Wording > click Account > scroll down to 'Plans title' > change the wording and click Save Changes:

This is just one example - there are literally hundreds of different words and phrases you can customize for your members. All the options are within Customize > Custom Wording.

Feel free to test things out there; you can always reset anything you change back to the default:

Here's another example. Say you are inviting certain members to a free private plan in MemberSpace after they pay you via check or Venmo. After you invite them, you don't want their plan to have the word 'Free' next to it in their account:

You can easily change this in MemberSpace > click Customize > Custom Wording > Account > scroll down to 'Free plan' > change the wording and click Save Changes:

Now the word will be changed in your member's account:

What Can't Be Customized

There are a few areas of your member's experience where the wording can not be customized, unfortunately.

Any error people see when trying to submit any form (e.g. email is already in use, incorrect password, etc) are not editable unless you switch the language in General Options to Spanish (see below).

Changing English To Spanish

Instead of going word by word, you can actually change all of the English words your members see to Spanish en masse!

Go to Customize > General Options > and scroll down to Localization Options > click the dropdown for 'Display wording in a different language for members' and change it to Spanish > click Save Your Changes:

You can still feel free to adjust the default Spanish translations we provide by going to Customize > Custom Wording.

You'll still need to manually update the wording for any of your Member Emails you want translated. To edit those > click Customize > Member Emails

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