How to email members

You must set up email white-labeling to use Member Messages.

Use Member Messages to send a one-time email to all your members or only members on selected plans. This is useful for sharing announcements, reminders, and other important updates.

Member Messages are sent directly by email. They do not appear inside your Spaces or in the What’s New feed. To notify members about something newly added to MemberSpace, see How to notify members..

Create an Email

  1. In your MemberSpace dashboard, go to Members in the left navigation.
  2. Select Message Members.
  3. Click Email Members.
  4. Enter the email’s Subject and Body. Use the formatting options above the Body field to customize your message.

Send a Test Email

Before emailing your members, click Send Test Message at the bottom of the page. This sends a test email to you so you can review its content and formatting.

Test emails do not count toward your monthly email allotment.

Select Members and Send the Email

Once you have reviewed your test email:

  1. Toggle Ready to send real message? on.
  2. Select the plans whose members should receive the email. You can select all plans or only specific plans.
  3. Review the number beside Send Now. This shows how many members will receive the email.
  4. Click Send Now.

View Previously Sent Emails

All previously sent emails appear under Message Members.

Click View beside an email to see:

  • The subject and content of the email
  • The number of members who received it
  • The plans included in the audience
  • The date and time it was sent


You can also view your total number of emails sent under Members Emailed at the bottom left of the page.

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