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214 articles found

• Do you provide a non-profit discount?

  If you can provide 501c3 documentation for your business, we do offer a 10% off forever discount to your account. All you need to do is make sure that you have created a MemberSpace account, then

• Member signup and login options

  There are several ways members can sign up, log in, and access member content from your website. Choose whichever combination works best for your membership — just be sure to offer at least one

• Can I create multiple types of memberships?

  Yes! With MemberSpace, you can create unlimited types of memberships (we call them Member Plans). You can either create one-time payment, multiple payment, recurring payment, or free plans. You can

• Can we charge our customers in multiple currencies?

  Yes, we support as many currencies as Stripe does. You can select different currencies for each of your plans. However, this needs to be done upon creation of the plan and cannot be changed after you

• How free trials for plans work

  When you create (or edit) a recurring or multiple payment plan, you'll have the option to enable a free trial period and determine how long it should be. IN THIS ARTICLE How do free trials work? What

• How will my members manage their account?

  Each of your members will get access to a unique account panel. This customizable panel contains their profile, billing information, and plans they are on. If you have enabled the Member Menu on your

• How signup fees for Member Plans work

  A signup fee is an extra, one-time charge added to the initial payment your members make, in addition to their regular recurring fee. When creating a recurring or multiple payment Member Plan, you

• Can I offer free trials to my members?

  Yes! We understand how vital it can be to let people try out your membership before they join, so setting up a free trial is easy. You can do that while setting up your Member Plans and choose as

• What to do if you forgot your password

  This guide is part of our Member Account FAQ series. If you forgot your password Open your login form and click Forgot password? Fill in the form and click Send me reset instructions. A notification

• Can I offer promotions or discounts to my members?

  Yes, through coupons! You can create coupon codes applicable to all membership types and set whether the discount applies to all recurring charges, or just once. Your members will see the coupon

• Can I charge my members an additional one-time fee?

  Yes! You can charge a one-time signup fee in your recurring payment or multiple payment plans. You can easily set this up when creating a plan. This is a way to charge extra money to cover costs you

• Email variables

  Notification Emails glossary Breakdown of all the notification emails, variables they contain, and required variables. Email Variables Required All Emails "site.name", "site.website",

• Can I offer an affiliate program?

  Yes, via a third-party tool. Currently, we integrate with Rewardful. This tool will tell you how much money you owe to each affiliate, and provide you with their Paypal username. You will decide the

• Can I invite my members manually?

  Yes! You can manually invite your members instead of having them sign up for a Member Plan on your website. When you manually invite members, they won’t have a link they can share with others. This