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221 articles found

  • What is MemberSpace branding?

    By default, there will be subtle MemberSpace branding visible to members. Here is what the branding will look like at the bottom of any login or signup forms your members see: MemberSpace branding

  • Supported Browsers

    MemberSpace requires a modern up-to-date browser with JavaScript and Cookies enabled in order to function properly. If you need to download a new browser, here are three modern ones: Download the

  • Does MemberSpace prorate subscriptions?

    Yes, we do! If you have set up billing dates, the first MemberSpace charge to your members will be prorated depending on your billing cycle. If you have a billing date that starts on the 1st of the

  • Can I offer an affiliate program?

    Yes, via a third-party tool. Currently, we integrate with Rewardful. This tool will tell you how much money you owe to each affiliate, and provide you with their Paypal username. You will decide the

  • Agency Accounts

    Agency accounts are exclusive to web design/development agencies and other professionals setting up a MemberSpace site on behalf of a client. While you may already have a MemberSpace account,

  • Recovering abandoned signups

    If a new customer creates an account but does not officially join one of your plans, we'll show them an abandoned signup popup on your website and send a short email series prompting them to finish

  • MemberSpace transaction fees

    How does the transaction fee work? We automatically collect a 5%, 3%, or 1% transaction fee (dependent on your plan) from each of your member charges. This is on top of Stripe's fee.

  • Which payment methods can my members use?

    With MemberSpace's Stripe integration, you can securely process payments from members using all major credit cards (Visa, Mastercard, American Express, etc.), while supporting various currencies.

  • Can I block people from rejoining my membership?

    Sometimes (in our experience, this will not happen to you very often), you will need to block a member from rejoining your membership. You can do this from your MemberSpace backend. All you need to

  • Social Sign On (SSO) with Google

    Google social sign-on (SSO) will automatically be enabled for all new sites connected to MemberSpace after April 30th, 2024. Allow members to use their Google account to sign up & login. IN THIS

  • Can we charge our customers in multiple currencies?

    Yes, we support as many currencies as Stripe does. You can select different currencies for each of your plans. However, this needs to be done upon creation of the plan and cannot be changed after you

  • WordPress Caching Plugins

    Using a caching plugin on your site may interfere with the MemberSpace plugin once installed. A caching plugin is typically described as one that can help increase the speed of your website. You may

  • Can I set up a member’s directory?

    Yes! You can integrate MemberSpace and Community Box to create a member's directory on your site. You can set it up within a protected page, so your members never have to leave your site. To create

  • Can I set up a private forum or community?

    Yes! We have a couple of different options for offering a private members-only community. MemberSpace offers a single sign-on integration with Circle, a popular community platform for discussions,

  • Popular MemberSpace customizations

    Below are the five most popular MemberSpace customizations: 1. Edit the Signup link in your Login forms By default, whenever someone is viewing your Login form, they'll have the option to log in to

  • Do you provide a non-profit discount?

    If you can provide 501c3 documentation for your business, we do offer a 10% off forever discount to your account. All you need to do is make sure that you have created a MemberSpace account, then

  • Can I invite my members manually?

    Yes! You can manually invite your members instead of having them sign up for a Member Plan on your website. When you manually invite members, they won’t have a link they can share with others. This

  • Can my members have more than one recurring subscription?

    In MemberSpace, you can create 4 types of Member Plans: Free (no payment) One Time Payment (e.g. $100 once) Multiple Payment (e.g. 3 payments of $100) Recurring Payment (e.g. $100 every month

  • Javascript API

    CLICK HERE to access the MemberSpace API documentation.

  • Join our waitlist

    Please click your website platform below to get notified when MemberSpace becomes available for it: Carrd Jimdo Ghost If you don't see your website builder listed above, please email

  • Can I create multiple types of memberships?

    Yes! With MemberSpace, you can create unlimited types of memberships (we call them Member Plans). You can either create one-time payment, multiple payment, recurring payment, or free plans. You can