How to apply a coupon to a member in Stripe

This guide does NOT cover how to create a new coupon within MemberSpace. Learn how to create a new coupon.

Sometimes you'll run into a situation where you want a coupon added to a member's existing subscription after they have already joined and paid for one of your plans.

Since a member won't be able to apply a coupon themselves in this situation, you as the admin will want to do that using Stripe.

  1. In your MemberSpace account > go to Members in your left navigation > find the member > then click View member details:

  2. Click on View customer in Stripe:

  3. Scroll down to the Subscriptions section in your Stripe account > click the 3 dots on the right > click Update subscription:

  4. Click Add coupon and select the existing coupon you want to apply:

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us