How to apply a coupon to a member in Stripe
This guide does NOT cover how to create a new coupon within MemberSpace. Click here for that guide.
Sometimes you'll run into a situation where you want a coupon added to a member's existing subscription after they have already joined and paid for one of your Member Plans.
Since a member won't be able to apply a coupon themselves in this situation, you as the admin will want to do that using Stripe.
- In your MemberSpace account > go to 'Members' in your top navigation > find the member > then click View Member Details':
Click on 'View customer in Stripe':
Scroll down to the 'Subscriptions' section in your Stripe account > click the 3 dots on the right > click 'Update subscription':
Click 'Add coupon' and select the existing coupon you want to apply: