How to reconnect your Stripe account

If you happen to disconnect MemberSpace within your Stripe dashboard, we will no longer be able to interact with Stripe on your behalf. :(

Here are the steps required to add us back as an authorized application.

1. First, you'll need to verify there is an error. In MemberSpace > click Customize in your left navigation > click Integrations > click Stripe.

   
   

   If you see this error, please continue on to step 2 below:

   
   

   

   
   

   If you do not see the error above, contact [email protected].

2. In order to reconnect Stripe & MemberSpace, you will first need your Site ID. To find it, go to admin.memberspace.com > click on your website > then copy the site ID between sites/ and /dashboard. For example:

   
   

   

   
   

3. Then go to https://admin.memberspace.com/stripe/connect/enter-your-site-id

   
   

   Replace enter-your-site-id with the numbers you copied above.

   
   

4. You will now see a Stripe connect page (you'll be prompted to log into Stripe if you aren't already).

   
   

   Choose the Stripe account that was previously connected to MemberSpace:

   
   

   

5. Click the Connect button, and you will be taken back to your MemberSpace account.

   
   

   You should no longer see any error when you go to Customize > Integrations > Stripe.

   
   

   Any errors you were experiencing (e.g. viewing member details) should now be resolved!