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  • MemberSpace transaction fees

    How does the transaction fee work? We automatically collect a 5%, 3%, or 1% transaction fee (dependent on your plan) from each of your member charges. This is on top of Stripe's fee.

  • Which payment methods can my members use?

    With MemberSpace's Stripe integration, you can securely process payments from members using all major credit cards (Visa, Mastercard, American Express, etc.), while supporting various currencies.

  • How do you manage failed payments?

    We'll always try to auto-recover your member's failed charges, abandoned signups, or cancelation attempts for you! When you have members paying you a recurring payment, sometimes the payment will

  • Can my members have more than one recurring subscription?

    In MemberSpace, you can create 4 types of Member Plans: Free (no payment) One Time Payment (e.g. $100 once) Multiple Payment (e.g. 3 payments of $100) Recurring Payment (e.g. $100 every month

  • Social Sign On (SSO) with Google

    Google social sign-on (SSO) will automatically be enabled for all new sites connected to MemberSpace after April 30th, 2024. Allow members to use their Google account to sign up & login. IN THIS

  • Can I keep my content within protected pages hidden from search engines?

    If you're running a membership business, you probably have a number of reasons to protect your content from search engines. In MemberSpace, all of your pages and content can be hidden using Content

  • Do you provide a non-profit discount?

    If you can provide 501c3 documentation for your business, we do offer a 10% off forever discount to your account. All you need to do is make sure that you have created a MemberSpace account, then

  • Changing your MemberSpace plan

    You can change your MemberSpace plan at any time from within your MemberSpace backend. Click Account on the left side of your MemberSpace backend. Click the Join new plan button under the "Plans"

  • Can I create multiple types of memberships?

    Yes! With MemberSpace, you can create unlimited types of memberships (we call them Member Plans). You can either create one-time payment, multiple payment, recurring payment, or free plans. You can

  • Can I set up a private forum or community?

    Yes! We have a couple of different options for offering a private members-only community. MemberSpace offers a single sign-on integration with Circle, a popular community platform for discussions,

  • Can MemberSpace protect multiple pages of my website?

    With MemberSpace, you can have as many products (which include protected pages) as you want, and create as many plans as you need. To protect your pages/content, you'll simply create a product in

  • I'm an agency. Can I use MemberSpace on multiple sites?

    If you are an agency, your MemberSpace onboarding process will differ from our regular onboarding. Learn how to set up client sites on MemberSpace, and check out our Agency Accounts Tutorial video.

  • Recovering abandoned signups

    If a new customer creates an account but does not officially join one of your plans, we'll show them an abandoned signup popup on your website and send a short email series prompting them to finish

  • Supported Browsers

    MemberSpace requires a modern up-to-date browser with JavaScript and Cookies enabled in order to function properly. If you need to download a new browser, here are three modern ones: Download the

  • What kind of support do you provide?

    We offer a couple of different methods of support. Email Support: Have a question outside of business hours? Contact us via the blue Help button (or email [email protected]), and we’ll get back

  • Agency Accounts

    Agency accounts are exclusive to web design/development agencies and other professionals setting up a MemberSpace site on behalf of a client. While you may already have a MemberSpace account,

  • Can I offer an affiliate program?

    Yes, via a third-party tool. Currently, we integrate with Rewardful. This tool will tell you how much money you owe to each affiliate, and provide you with their Paypal username. You will decide the

  • Can we charge our customers in multiple currencies?

    Yes, we support as many currencies as Stripe does. You can select different currencies for each of your plans. However, this needs to be done upon creation of the plan and cannot be changed after you

  • Can I use my content across various plans and pricing tiers?

    Yes, you can. With MemberSpace you only have to create your content once, and you can offer it in different ways. This is especially useful when setting up your site navigation. You can easily build

  • WordPress Caching Plugins

    Using a caching plugin on your site may interfere with the MemberSpace plugin once installed. A caching plugin is typically described as one that can help increase the speed of your website. You may

  • Javascript API

    CLICK HERE to access the MemberSpace API documentation.

  • Join our waitlist

    Please click your website platform below to get notified when MemberSpace becomes available for it: Carrd Jimdo Ghost If you don't see your website builder listed above, please email