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• How to change wording your members see

  Elevate your members' experience by personalizing the various wording they see, seamlessly aligning it with your unique brand identity. IN THIS ARTICLE Custom wording examples What can't be

• Do you provide a non-profit discount?

  If you can provide 501c3 documentation for your business, we do offer a 10% off forever discount to your account. All you need to do is make sure that you have created a MemberSpace account, then

• How to log out

  This guide is part of our Member Account FAQ series. Unless you log out as described below, you will stay logged in for 30 days before being required to log in again. If you visit your site before

• MemberSpace transaction fees

  How does the transaction fee work? We automatically collect a 5% transaction fee from each of your member charges. This is on top of Stripe's fee.

• How to migrate customers to Stripe

  If you already have customers paying you via another payment processor and you want to get their credit card details into Stripe, you can do that securely! First, you'll need to have a Stripe account

• How to edit your profile information

  This guide is part of our Member Account FAQ series. Open your Account Click on 'Edit your profile' under the Profile section: Change any information you want then click 'Update Profile' at the

• How to edit the Create Account button

  By default, your login form allows current members to log into their existing accounts, and it gives non-members the option to create an account and sign up for your membership. However, if you do

• How to find your page URL in Squarespace

  Make sure you are logged into your Squarespace backend Click Website > Pages Find the page you want then click on the gear icon to the right of the page name Find the URL SLUG If you added a

• Can I offer promotions or discounts to my members?

  Yes, through coupons! You can create coupon codes applicable to all membership types and set whether the discount applies to all recurring charges, or just once. Your members will see the coupon

• Join our waitlist

  Please click your website platform below to get notified when MemberSpace becomes available for it: Carrd Jimdo Ghost If you don't see your website builder listed above, please email

• How to send email campaigns using MemberSpace

  You can easily communicate with your members by sending emails via Member Messages. Email all members across all plans, or segment by specific plans. With various formatting options, you can

• How to cancel a member's plan

  Follow the steps below to cancel a member's plan. In your MemberSpace backend, go to Members. Next, find the member whose plan you'd like to cancel and click View member details. Click Cancel below

• How to find your page URL in Weebly

  Make sure you are logged into your Weebly backend, and edit your site. Click Pages in the top menu: Find the page you're trying to get the URL for and click it. Then, click SEO Settings, and under

• Can I offer free trials to my members?

  Yes! We understand how vital it can be to let people try out your membership before they join, so setting up a free trial is easy. You can do that while setting up your Member Plans and choose as

• Can we charge our customers in multiple currencies?

  Yes, we support as many currencies as Stripe does. You can select different currencies for each of your plans. However, this needs to be done upon creation of the plan and cannot be changed after you

• How to adjust payment renewal reminder emails

  Whenever you have members signed up for a recurring or multiple charge plan that has a payment interval of 3 months+ (e.g. annual plans), they will receive a payment renewal reminder email. You can

• Can I create multiple types of memberships?

  Yes! With MemberSpace, you can create unlimited types of memberships (we call them Member Plans). You can either create one-time payment, multiple payment, recurring payment, or free plans. You can