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  • How to add a Member Link popup to Webflow

    You can easily add a login form popup to your top navigation or within a specific page of your website. When members are logged in, the popup will appear as a "Your Account" link automatically so

  • What to do if you're not getting emails from MemberSpace

    This guide is part of our Member Account FAQ series. If you're not getting emails from MemberSpace i.e. forgot password, payment receipt, etc. there are a couple of steps you can take to

  • Does MemberSpace prorate subscriptions?

    Yes, we do! If you have set up billing dates, the first MemberSpace charge to your members will be prorated depending on your billing cycle. If you have a billing date that starts on the 1st of the

  • Can I set up a member’s directory?

    Yes! You can integrate MemberSpace and Community Box to create a member's directory on your site. You can set it up within a protected page, so your members never have to leave your site. To create

  • How to stop credit card popups from blocking members

    In rare situations, a member may have a delinquent payment owed to you, but you want to forgive the payment. By forgiving the payment, it will stop the member from seeing an update payment method

  • WordPress Caching Plugins

    Using a caching plugin on your site may interfere with the MemberSpace plugin once installed. A caching plugin is typically described as one that can help increase the speed of your website. You may

  • How to use MemberSpace with Google Analytics

    Google Analytics 4 (GA4) should be installed on your website (if your CMS supports it, which most do). To use Google Analytics on your site, you will need to first create a Google Analytics account

  • How to use MemberSpace with Google Analytics

    Google Analytics 4 (GA4) should be installed on your website (if your CMS supports it, which most do). To use Google Analytics on your site, you will need to first create a Google Analytics account

  • Popular MemberSpace customizations

    Below are the five most popular MemberSpace customizations: 1. Edit the Signup link in your Login forms By default, whenever someone is viewing your Login form, they'll have the option to log in to

  • How to add a member to a plan

    Follow the steps below to add a member to a new plan or to change a member's subscription. In your MemberSpace backend, go to Members. Next, find the member you'd like to add to a plan and click View

  • Supported Browsers

    MemberSpace requires a modern up-to-date browser with JavaScript and Cookies enabled in order to function properly. If you need to download a new browser, here are three modern ones: Download the

  • How to find your page URL in Duda

    Make sure you are logged into your Duda backend. Click on Pages in the left side menu, then find the page you want to protect and click the gear icon: Then click on "Page URL", and there you will see

  • How to disable the default Member Button

    Click on Customize (in the left navigation) Click Look & Feel Choose Member Button in the dropdown: Toggle OFF Enable Member Button: Click Save Changes With the Member Button disabled, add a Member

  • How to find your page URL in Showit

    Make sure you are logged into your Showit backend. Click 'Site' on the left: Under 'Pages', find the page you want to protect and click it. Click 'Page Info' on the right: Next to 'Page Slug', you

  • How to find your page URL in WordPress

    Make sure you are logged into your WordPress backend. Click on Pages in the left side navigation, then find the page you want to protect and click it: Once you are in the page, on the right hand

  • How to use Zapier with MemberSpace

    Our integration with Zapier allows you to send your member's data to over 1,000 other 3rd party services like Mailchimp, Trello, Hubspot, Google Sheets, etc. Sign up for free. In Zapier, there are 2

  • How to white-label emails and send email campaigns

    Send email campaigns, and send notification emails via your own email and domain (e.g. [email protected]) by setting up email white-labeling. By default, any emails we send on your behalf (e.g.

  • How to change wording your members see

    Elevate your members' experience by personalizing the various wording they see, seamlessly aligning it with your unique brand identity. IN THIS ARTICLE Custom wording examples What can't be

  • Do you provide a non-profit discount?

    If you can provide 501c3 documentation for your business, we do offer a 10% off forever discount to your account. All you need to do is make sure that you have created a MemberSpace account, then

  • How to log out

    Unless you log out as described below, you will stay logged in for 30 days before being required to log in again. If you visit your site before the 30 days are up, the time starts over, and you won't

  • How to migrate customers to Stripe

    If you already have customers paying you via another payment processor and you want to get their credit card details into Stripe, you can do that securely! First, you'll need to have a Stripe account

  • How to edit your profile information

    This guide is part of our Member Account FAQ series. Open your Account Click on 'Edit your profile' under the Profile section: Change any information you want then click 'Update Profile' at the

  • How to find your page URL in Squarespace

    Make sure you are logged into your Squarespace backend Click Website > Pages Find the page you want then click on the gear icon to the right of the page name Find the URL SLUG If you added a

  • Can I offer promotions or discounts to my members?

    Yes, through coupons! You can create coupon codes applicable to all membership types and set whether the discount applies to all recurring charges, or just once. Your members will see the coupon

  • How to join new plans

    This guide is part of our Member Account FAQ series. Open your Account Click the Join new plan button within the Plans sectionThe Join new plan button will only appear if there is an additional

  • How to send email campaigns using MemberSpace

    You can easily communicate with your members by sending emails via Member Messages. Email all members across all plans, or segment by specific plans. With various formatting options, you can

  • How to find your page URL in Weebly

    Make sure you are logged into your Weebly backend, and edit your site. Click Pages in the top menu: Find the page you're trying to get the URL for and click it. Then, click SEO Settings, and under

  • Can I offer free trials to my members?

    Yes! We understand how vital it can be to let people try out your membership before they join, so setting up a free trial is easy. You can do that while setting up your Member Plans and choose as

  • How to edit your email address

    This guide is part of our Member Account FAQ series. Open your Account Click the 'Change your email' link under Profile: Fill in the form and click 'Update Email': You will see an email confirmation

  • Can we charge our customers in multiple currencies?

    Yes, we support as many currencies as Stripe does. You can select different currencies for each of your plans. However, this needs to be done upon creation of the plan and cannot be changed after you

  • How to adjust payment renewal reminder emails

    Whenever you have members signed up for a recurring or multiple charge plan that has a payment interval of 3 months+ (e.g. annual plans), they will receive a payment renewal reminder email. You can

  • Can I create multiple types of memberships?

    Yes! With MemberSpace, you can create unlimited types of memberships (we call them Member Plans). You can either create one-time payment, multiple payment, recurring payment, or free plans. You can