Search results for How to add a Member Link popup
177 articles found
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What to do if you forgot your password
This guide is part of our Member Account FAQ series. If you forgot your password Open your login form and click Forgot password? Fill in the form and click Send me reset instructions. A notification
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Video Security with MemberSpace
IN THIS ARTICLE Before adding video Vimeo security Wistia security YouTube security Before adding video to your Collections In MemberSpace, we allow you to add video content using Vimeo, Wistia, or
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Which payment methods can my members use?
With MemberSpace's Stripe integration, you can securely process payments from members using all major credit cards (Visa, Mastercard, American Express, etc.), while supporting various currencies.
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Does MemberSpace prorate subscriptions?
Yes, we do! If you have set up billing dates, the first MemberSpace charge to your members will be prorated depending on your billing cycle. If you have a billing date that starts on the 1st of the
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Can I block people from rejoining my membership?
Sometimes (in our experience, this will not happen to you very often), you will need to block a member from rejoining your membership. You can do this from your MemberSpace backend. All you need to
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Customize the URL redirects
With MemberSpace, you can choose the specific URL you want to send your customers to after signing up and logging in, depending on which of your plans they joined. You can also select a logout or
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Does MemberSpace charge transaction fees?
How does the transaction fee work? We automatically collect transaction fees (dependent on your plan) from each of your member charges. This is on top of Stripe's fee. MemberSpace pricing can be
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Can my members have more than one recurring subscription?
Your members can only be subscribed to one recurring payment plan at one time. However, they can be on more than one multiple payment, one-time payment, and free plan in addition to a recurring
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Do you provide a non-profit discount?
If you can provide 501c3 documentation for your business, we do offer a 10% off forever discount to your account. All you need to do is make sure that you have created a MemberSpace account, then
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Changing your MemberSpace plan
You can change your MemberSpace plan at any time from within your MemberSpace account. Click Account Menu on the left side of your MemberSpace backend. Select Your Account from the menu Click the
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How do you manage failed payments?
We'll always try to auto-recover your member's failed charges, abandoned signups, or cancelation attempts for you! When you have members paying you a recurring payment, sometimes the payment will
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Can I create multiple types of memberships?
Yes! With MemberSpace, you can create unlimited types of memberships (we call them Member Plans). You can either create recurring payment, multiple payment, one-time payment, or free plans. You can
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Setting up tax rates in MemberSpace
When creating your plans, you may want to add a tax e.g. VAT if you're in the EU. Or perhaps you simply want to add a fee of some kind on top of your pricing. The article below is NOT tax advice. We
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Social Sign On (SSO) with Google
Google social sign-on (SSO) will automatically be enabled for all new sites connected to MemberSpace after April 30th, 2024. Allow members to use their Google account to sign up & login. IN THIS
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Is there any email verification during the signup process for members?
Currently, MemberSpace does not offer email verification or 2-step authentication during the signup or login process. Email confirmation is solely required when updating the email address for an
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I'm an agency. Can I use MemberSpace on multiple sites?
If you are an agency, your MemberSpace onboarding process will differ from our regular onboarding. Learn how to set up client sites on MemberSpace, and check out our Agency Accounts Tutorial video.
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Can I set up a private forum or community?
Yes! We have a couple of different options for offering a private members-only community. MemberSpace offers a single sign-on integration with Circle, a popular community platform for discussions,
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Can we charge our customers in multiple currencies?
Yes, we support as many currencies as Stripe does. You can select different currencies for each of your plans. However, this needs to be done upon creation of the plan and cannot be changed after you
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How do I make my plans private?
If you are looking to create a plan that can be joined by invitation only, you will want to set your plan to "private". By default, members are able to upgrade, downgrade, or join public plans from
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Can I choose where to redirect my customers after signup, login, and logout?
Learn how to setup customer redirects. Yes, with MemberSpace, you can choose the specific URL you want to send your customers to after signing up and logging in, depending on which of your plans they
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Supported Browsers
MemberSpace requires a modern up-to-date browser with JavaScript and Cookies enabled in order to function properly. If you need to download a new browser, here are three modern ones: Download the
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What kind of support do you provide?
We offer a couple of different methods of support. Email Support: Have a question outside of business hours? Contact us via the blue Help button (or email [email protected]), and we’ll get back
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Can I offer an affiliate program?
Yes, via a third-party tool. Currently, we integrate with Rewardful. This tool will tell you how much money you owe to each affiliate, and provide you with their Paypal username. You will decide the
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Agency Accounts
Agency accounts are exclusive to web design/development agencies and other professionals setting up a MemberSpace site on behalf of a client. While you may already have a MemberSpace account,
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WordPress Caching Plugins
Using a caching plugin on your site may interfere with the MemberSpace plugin once installed. A caching plugin is typically described as one that can help increase the speed of your website. You may
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Can I use my content across various plans and pricing tiers?
Yes, you can. With MemberSpace you only have to create your content once, and you can offer it in different ways. This is especially useful when setting up your site navigation. You can easily build
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Javascript API
CLICK HERE to access the MemberSpace API documentation.