Search results for install memberspace
120 articles found
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Supported Browsers
MemberSpace requires a modern up-to-date browser with JavaScript and Cookies enabled in order to function properly. If you need to download a new browser, here are three modern ones: Download the
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Can I set up a member’s directory?
Yes! You can integrate MemberSpace and Community Box to create a member's directory on your site. You can set it up within a protected page, so your members never have to leave your site. To create
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Social Sign On (SSO) with Google
Google social sign-on (SSO) will automatically be enabled for all new sites connected to MemberSpace after April 30th, 2024. Allow members to use their Google account to sign up & login. IN THIS
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Complying with Visa’s Subscription & Trial Rules
Effective April 18, 2020, Visa requires all businesses processing subscriptions that include a free trial to follow a specific set of rules. MemberSpace makes compliance simple — just follow the
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How to customize notification emails
Notification emails are the messages MemberSpace sends to your members when they take account-related actions — for example, resetting a password, starting a trial, cancelling a plan, and more. While
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How to recover abandoned signups
If a new customer creates an account but does not officially join one of your plans, we'll show them an abandoned signup popup on your website and send a short email series prompting them to finish
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How to change the Look & Feel
The "Look & Feel" section allows you to change the color and style of the various forms and modals your members see (e.g. login, signup, account, etc). In MemberSpace, click Customize > Look & Feel
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How to notify members about new content
When you add a new Space or Content, you can instantly notify members so they don’t miss it. Notifications appear as a bubble on your MemberSpace button and inside each member’s What’s New feed. How
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Zapier (automate workflows)
How to use Zapier with MemberSpace Our integration with Zapier allows you to send your member's data to over 1,000 other 3rd party services like Mailchimp, Trello, Hubspot, Google Sheets, etc. Learn
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Rewardful (affiliate functionality)
Rewardful is a great option if you want to have affiliates for your membership business. We are recommending Rewardful through an affiliate link, which means we earn a commission if you choose to
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How to disable plans
To disable a plan in MemberSpace, follow these steps: Log into your MemberSpace and select Pricing > Edit the desired plan Scroll down to find the Enable Plan toggle and switch the toggle off Click
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Can I use my content across various plans and pricing tiers?
Yes, you can. With MemberSpace you only have to create your content once, and you can offer it in different ways. This is especially useful when setting up your site navigation. You can easily build
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Is it possible to bulk protect page URLs?
Yes you can lock page URL's en masse (in bulk) with MemberSpace. Go to Content > +Add Content Select Lock Page Enter the page URL with a forward slash and asterisk: /newsletter/* Select which plans
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How to Create a Personalized Membership Experience
MemberSpace doesn’t currently include a built-in feature for personalized memberships. However, you can repurpose existing tools to create a unique experience for each of your members. Follow the
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How to apply a coupon to a member in Stripe
This guide does NOT cover how to create a new coupon within MemberSpace. Learn how to create a new coupon. Sometimes you'll run into a situation where you want a coupon added to a member's existing
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Which payment methods can my members use?
With MemberSpace's Stripe integration, you can securely process payments from members using all major credit cards (Visa, Mastercard, American Express, etc.), while supporting various currencies.
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How to change the default currency for plans
By default, MemberSpace plans are created in USD (U.S. Dollars). You can change that default to any currency supported by Stripe. Here’s how to adjust your default currency and how that setting
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Can I keep my content within protected pages hidden from search engines?
If you're running a membership business, you probably have a number of reasons to protect your content from search engines. In MemberSpace, all of your pages and content can be hidden using the
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How to adjust payment renewal reminder emails
Whenever you have members signed up for a recurring or multiple charge plan that has a payment interval of 3 months+ (e.g. annual plans), they will receive a payment renewal reminder email. You can
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How to pause memberships
We know that sometimes offering your members the option to pause a subscription can help to avoid cancellations. While we do not currently have a "pause membership" feature in MemberSpace, you can
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How to export member data
You can easily export all of your members' data out of MemberSpace whenever you want! Before you export, you can also choose to filter your member list by plan status (e.g. paid, canceled, on trial,
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What to do if members don't receive the password reset email
If you or your member forgets your password, you can easily initiate a password reset. Troubleshooting password reset for your member If your member goes through the process of resetting their
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How to manually approve members
Some organizations prefer to manually review and approve each new member before granting access to their plans and protected content. MemberSpace makes this easy to manage. Follow the steps below to
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Coupons
IN THIS ARTICLE Creating coupons Recurring/multiple payment plans One time payment plans Setting coupon lengths Managing coupons Stripe and coupons How members apply coupons How to remove the coupon
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How to edit the signup link in login form
By default, your MemberSpace login form allows existing members to log in and gives non-members the option to create an account to join your membership. If you prefer not to allow open signups, you
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How to modify the Stripe invoices your members receive
Learn how to edit invoices in Stripe. MemberSpace now uses Stripe to generate and send all payment invoices. If you or your customers need to update or customize the information that appears on these
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Pricing migration
If you need to move customers from one recurring plan to another (for example, if you are making a pricing update to a subscription offering), our Support team can help you with the migration!
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Javascript API
CLICK HERE to access the MemberSpace API documentation.
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How to provide cancelation alternatives
Instead of letting members cancel outright, MemberSpace lets you present alternative options that may retain them. For example: Extend their trial period Give them a discount coupon Let them contact
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How to hide/show page content (using data attributes) in Webflow
Warning: This guide is for people comfortable with HTML. MemberSpace makes it easy to hide entire pages of your website via products. We also make it easy to upload and protect specific media via
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Is there any email verification during the signup process for members?
Currently, MemberSpace does not offer email verification or 2-step authentication during the signup or login process. Email confirmation is solely required when updating the email address for an
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Can I choose where to redirect my customers after signup, login, and logout?
Learn how to setup customer redirects. Yes, with MemberSpace, you can choose the specific URL you want to send your customers to after signing up and logging in, depending on which of your plans they
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How to collect state or local taxes
The article below is NOT tax advice. We strongly recommend you speak with an attorney and/or accountant to decide the best strategy for collecting and paying your taxes. Collecting taxes can be
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Viewing member activity and data analytics
With MemberSpace, you have access to detailed analytics on how your members interact with your content. To get a quick snapshot of your overall engagement, you can easily view what content your
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How to test your member experience and plans
Once you've created spaces, created your plans, and added login and signup links to your website, it's generally a good idea to test your member experience to ensure a seamless flow. Sign up for your
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Can I create multiple types of memberships?
Yes! With MemberSpace, you can create unlimited types of memberships (we call them Member Plans). You can either create recurring payment, multiple payment, one-time payment, or free plans. You can
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How will I be notified when members signup?
As the admin you can decide who will get emailed and which notifications will be sent. To locate these options click Customize > General Options > scroll to Notification Options Add multiple emails
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Do you provide a non-profit discount?
If you can provide 501c3 documentation for your business, we do offer a 10% off forever discount to your account. All you need to do is make sure that you have created a MemberSpace account, then
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(Legacy Feature) What are content links
Content links are no longer supported and should be moved over to the Content area. Content Links are 100% optional — but they are the most secure way to protect the content on your protected pages
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How to cancel a member's plan
Follow the steps below to cancel a member's plan. In your MemberSpace backend, go to Members. Next, find the member whose plan you'd like to cancel and click View member details. Click Cancel below
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Can my members have more than one recurring subscription?
Your members can only be subscribed to one recurring payment plan at one time. However, they can be on more than one multiple payment, one-time payment, and free plan in addition to a recurring
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How to customize wording your members see
Customize the wording members see In MemberSpace, click Customize in the left navigation > Custom Wording Click the + to change any of the default options under Customizable Wording: Add your new
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How to reverse a cancelation set for the end of a billing period
Occasionally, members may inadvertently cancel their subscription or have a change of heart, desiring to maintain their membership without cancelling. It is possible to reverse these decisions,
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Can I sell a monthly membership + add ons?
Yes, you can. With MemberSpace, your members can purchase unlimited concurrent Member Plans, but they can only be subscribed to one recurring payment Member Plan at a time. To sell 'add ons', you
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Pricing your membership and content
Plans in MemberSpace are how you control who gets access to content on your website. A plan defines: What content a member can see How long access lasts In other words, plans act as your membership
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How to hide/show page content (using data attributes) in Carrd
MemberSpace makes it easy to hide entire sections of your website via data attributes. We also make it easy to upload and protect specific media via Content Links. However, there are situations where
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Can I set up a private forum or community?
Yes! We have a couple of different options for offering a private members-only community. MemberSpace offers a single sign-on integration with Circle, a popular community platform for discussions,
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How to automatically add members to an email list (via Zapier)
If you want to add members to your email list in a GDPR-compliant way (i.e. after they opt in), please read this guide instead. Let's say, for example, you use an email marketing platform like
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Adding members only content
You can add content for your members in a variety of ways—locked pages, links, posts, file uploads, and videos. Members can search through content, bookmark their favorites, get notified when new
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How to add members to an email list in a GDPR-compliant way (via Zapier)
If you want to simply add members to an email list and don't need them to opt in first, you can read this guide instead. Let's say, for example, you use an email marketing platform like Mailchimp to