Search results for install memberspace

121 articles found

  • Supported Browsers

    MemberSpace requires a modern up-to-date browser with JavaScript and Cookies enabled in order to function properly. If you need to download a new browser, here are three modern ones: Download the

  • Social Sign On (SSO) with Google

    Google social sign-on (SSO) will automatically be enabled for all new sites connected to MemberSpace after April 30th, 2024. Allow members to use their Google account to sign up & login. IN THIS

  • How to customize notification emails

    Notification emails are the messages MemberSpace sends to your members when they take account-related actions — for example, resetting a password, starting a trial, cancelling a plan, and more. While

  • Complying with Visa’s Subscription & Trial Rules

    Effective April 18, 2020, Visa requires all businesses processing subscriptions that include a free trial to follow a specific set of rules. MemberSpace makes compliance simple — just follow the

  • Can I keep my content within protected pages hidden from search engines?

    If you’re running a membership business, it often makes sense to keep your protected content private and hidden from search engines. With MemberSpace, you can easily control visibility for your

  • How to recover abandoned signups

    If a new customer creates an account but does not officially join one of your plans, we'll show them an abandoned signup popup on your website and send a short email series prompting them to finish

  • How will my members manage their account?

    Each of your members has access to a personal account where they can view and manage their profile, billing information, and active plans. This panel can be customized to match your branding and

  • Zapier (automate workflows)

    How to use Zapier with MemberSpace Our integration with Zapier allows you to send your member's data to over 1,000 other 3rd party services like Mailchimp, Trello, Hubspot, Google Sheets, etc. Learn

  • How to change the Look & Feel

    The "Look & Feel" section allows you to change the color and style of the various forms and modals your members see (e.g. login, signup, account, etc). In MemberSpace, click Customize > Look & Feel

  • How to notify members about new content

    When you add a new Space or Content, you can instantly notify members so they don’t miss it. Notifications appear as a bubble on your MemberSpace button and inside each member’s What’s New feed. How

  • Rewardful (affiliate functionality)

    Rewardful is a great option if you want to have affiliates for your membership business. We are recommending Rewardful through an affiliate link, which means we earn a commission if you choose to

  • Do you provide a non-profit discount?

    If your organization is a registered 501(c)(3) non-profit, you’re eligible for a 10% lifetime discount on your MemberSpace account. To apply the discount: Create your MemberSpace account. Email

  • How to disable plans

    To disable a plan in MemberSpace, follow these steps: Log into your MemberSpace and select Pricing > Edit the desired plan Scroll down to find the Enable Plan toggle and switch the toggle off Click

  • How do you manage failed payments?

    MemberSpace automatically helps you recover failed payments, abandoned signups, and cancellation attempts — so you don’t have to lift a finger! When a member’s recurring payment fails (for example,

  • Is it possible to bulk protect page URLs?

    Yes you can lock page URL's en masse (in bulk) with MemberSpace. Go to Content > +Add Content Select Lock Page Enter the page URL with a forward slash and asterisk: /newsletter/* Select which plans

  • How to Create a Personalized Membership Experience

    MemberSpace doesn’t currently include a built-in feature for personalized memberships. However, you can repurpose existing tools to create a unique experience for each of your members. Follow the

  • What to do if members don't receive the password reset email

    If you or your member forgets your password, you can easily initiate a password reset. Troubleshooting password reset for your member If your member goes through the process of resetting their

  • How to adjust payment renewal reminder emails

    Whenever you have members signed up for a recurring or multiple charge plan that has a payment interval of 3 months+ (e.g. annual plans), they will receive a payment renewal reminder email. Edit the

  • How to apply a coupon to a member in Stripe

    This guide does NOT cover how to create a new coupon within MemberSpace. Learn how to create a new coupon. Sometimes you'll run into a situation where you want a coupon added to a member's existing

  • How to change the default currency for plans

    By default, MemberSpace plans are created in USD (U.S. Dollars). You can change that default to any currency supported by Stripe. Here’s how to adjust your default currency and how that setting

  • Which payment methods can my members use?

    Credit/Debit Cards With MemberSpace's Stripe integration, you can securely process payments from members using all major credit cards (Visa, Mastercard, American Express, etc.), while supporting

  • How to pause memberships

    We know that sometimes offering your members the option to pause a subscription can help to avoid cancellations. While we do not currently have a "pause membership" feature in MemberSpace, you can

  • How to manually approve members

    Some organizations prefer to manually review and approve each new member before granting access to their plans and protected content. MemberSpace makes this easy to manage. Follow the steps below to

  • How to export member data

    You can easily export all of your members' data out of MemberSpace whenever you want! Before you export, you can also choose to filter your member list by plan status (e.g. paid, canceled, on trial,

  • Coupons

    IN THIS ARTICLE Creating coupons Recurring/multiple payment plans One time payment plans Setting coupon lengths Managing coupons Stripe and coupons How members apply coupons How to remove the coupon

  • How to edit the signup link in login form

    By default, your MemberSpace login form allows existing members to log in and gives non-members the option to create an account to join your membership. If you prefer not to allow open signups, you

  • How to modify the Stripe invoices your members receive

    Learn how to edit invoices in Stripe. MemberSpace now uses Stripe to generate and send all payment invoices. If you or your customers need to update or customize the information that appears on these

  • Pricing migration

    If you need to move customers from one recurring plan to another (for example, if you are making a pricing update to a subscription offering), our Support team can help you with the migration!

  • How to provide cancelation alternatives

    Instead of letting members cancel outright, MemberSpace lets you present alternative options that may retain them. For example: Extend their trial period Give them a discount coupon Let them contact

  • Javascript API

    CLICK HERE to access the MemberSpace API documentation.

  • How to hide/show page content (using data attributes) in Webflow

    Warning: This guide is for people comfortable with HTML. MemberSpace makes it easy to hide entire pages of your website via products. We also make it easy to upload and protect specific media via

  • Is there any email verification during the signup process for members?

    Currently, MemberSpace does not offer email verification or 2-step authentication during the signup or login process. Email confirmation is solely required when updating the email address for an

  • How to collect state or local taxes

    The article below is NOT tax advice. We strongly recommend you speak with an attorney and/or accountant to decide the best strategy for collecting and paying your taxes. Collecting taxes can be

  • Viewing member activity and data analytics

    With MemberSpace, you have access to detailed analytics on how your members interact with your content. To get a quick snapshot of your overall engagement, you can easily view what content your

  • How to test your member experience and plans

    Once you've created spaces, created your plans, and added login and signup links to your website, it's generally a good idea to test your member experience to ensure a seamless flow. Sign up for your

  • Can I choose where to redirect my customers after signup, login, and logout?

    Learn how to setup customer redirects. Yes, with MemberSpace, you can choose the specific URL you want to send your customers to after signing up and logging in, depending on which of your plans they

  • (Legacy Feature) What are content links

    Content links are no longer supported and should be moved over to the Content area. Content Links are 100% optional — but they are the most secure way to protect the content on your protected pages

  • How to cancel a member's plan

    Follow the steps below to cancel a member's plan. In your MemberSpace backend, go to Members. Next, find the member whose plan you'd like to cancel and click View member details. Click Cancel below

  • Can my members have more than one recurring subscription?

    Your members can only be subscribed to one recurring payment plan at one time. However, they can be on more than one multiple payment, one-time payment, and free plan in addition to a recurring

  • Can I offer promotions or discounts to my members?

    Yes! You can easily offer promotions and discounts using coupons in MemberSpace. Create coupon codes that apply to any or all membership plans, and choose whether the discount should apply just once

  • Can I create multiple types of memberships?

    Yes! With MemberSpace, you can create unlimited membership types, which we call Pricing Plans. You can set up recurring, multiple-payment, one-time, or free plans — whatever best fits your business.

  • How to customize wording your members see

    Customize the wording members see In MemberSpace, click Customize in the left navigation > Custom Wording Click the + to change any of the default options under Customizable Wording: Add your new

  • Can I offer an affiliate program?

    Yes! You can set up an affiliate program using a third-party tool. MemberSpace currently integrates with Rewardful. Rewardful makes it easy to track affiliate earnings and manage payouts. It shows

  • How to reverse a cancelation set for the end of a billing period

    Occasionally, members may inadvertently cancel their subscription or have a change of heart, desiring to maintain their membership without cancelling. It is possible to reverse these decisions,

  • How to hide/show page content (using data attributes) in Carrd

    MemberSpace makes it easy to hide entire sections of your website via data attributes. We also make it easy to upload and protect specific media via Content Links. However, there are situations where

  • How will I be notified when members signup?

    As the admin, you can control who receives notifications and which types of notifications are sent when members sign up or take other actions. To manage these settings: Go to Customize > General

  • How to automatically add members to an email list (via Zapier)

    If you want to add members to your email list in a GDPR-compliant way (i.e. after they opt in), please read this guide instead. Let's say, for example, you use an email marketing platform like

  • Adding members only content

    You can add content for your members in a variety of ways—locked pages, links, posts, file uploads, and videos. Members can search through content, bookmark their favorites, get notified when new

  • Pricing your membership and content

    Plans in MemberSpace are how you control who gets access to content on your website. A plan defines: What content a member can see How long access lasts In other words, plans act as your membership

  • Can I sell a monthly membership + add ons?

    Yes! With MemberSpace, your members can purchase multiple Member Plans at once — allowing you to offer add-ons alongside your main membership. However, each member can only be subscribed to one