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142 articles found

  • How to install MemberSpace on Framer

    You'll need to be subscribed to the Framer Basic plan or higher to install MemberSpace. Step 1: Copy Your MemberSpace Install Code Log in to your MemberSpace dashboard. Navigate to Customize >

  • How to install MemberSpace on WordPress

    For WordPress.com you'll need to be subscribed to the Business plan or higher to install MemberSpace. Step 1: Install the MemberSpace plugin Log into your WordPress Admin. Go to Plugins > Add New. In

  • Pricing your membership and content

    Plans in MemberSpace are how you control who gets access to content on your website. A plan defines: What content a member can see How long access lasts In other words, plans act as your membership

  • How to collect state or local taxes

    The article below is NOT tax advice. We strongly recommend you speak with an attorney and/or accountant to decide the best strategy for collecting and paying your taxes. Collecting taxes can be

  • How to lock pages on your website

    With MemberSpace, you can lock individual pages or bulk-protect entire site sections so that only members can access them. Use this to turn parts of your site into members-only content seamlessly.

  • How to customize wording your members see

    Customize the wording members see In MemberSpace, click Customize in the left navigation > Custom Wording Click the + to change any of the default options under Customizable Wording: Add your new

  • How to disable the default MemberSpace Button

    Click on Customize (in the left navigation) Click Look & Feel Choose Member Button in the dropdown Toggle OFF Enable Member Button: Click Save Changes With the Member Button disabled, add a Member

  • How to remove the MemberSpace install code

    We do not recommend removing your install code unless you've canceled MemberSpace. Otherwise, the content protection and plan signup functionality will not work. Once you’ve canceled your MemberSpace

  • How to Create a Personalized Membership Experience

    MemberSpace doesn’t currently include a built-in feature for personalized memberships. However, you can repurpose existing tools to create a unique experience for each of your members. Follow the

  • How to create group memberships with MemberSpace

    MemberSpace makes it easy to set up group memberships, such as when a company purchases access and then provides it to their employees. This guide explains how to configure your group membership

  • How to change the Look & Feel

    The "Look & Feel" section allows you to change the color and style of the various forms and modals your members see (e.g. login, signup, account, etc). In MemberSpace, click Customize > Look & Feel

  • How to install MemberSpace on Pop Site

    Step 1: Copy Your MemberSpace Install Code Log in to your MemberSpace dashboard. Navigate to Customize > Integrations > Pop Site. Click Copy above your install code. If you’re an agency setting up a

  • How to install MemberSpace on other websites

    Step 1: Copy Your MemberSpace Install Code Log in to your MemberSpace dashboard. Navigate to Customize > Integrations > Website. Click Copy above your install code. If you’re an agency setting up a

  • How to send email campaigns using MemberSpace

    You can easily communicate with your members by sending emails via Member Messages. Email all members across all plans, or segment by specific plans. With various formatting options, you can

  • How to adjust payment renewal reminder emails

    Whenever you have members signed up for a recurring or multiple charge plan that has a payment interval of 3 months+ (e.g. annual plans), they will receive a payment renewal reminder email. Edit the

  • How to use MemberSpace with Google Analytics

    You can easily use Google Analytics 4 (GA4) alongside MemberSpace to better understand how visitors and members interact with your website. Setting Up Google Analytics First, make sure Google

  • How to white-label emails and send email campaigns

    Send email campaigns, and send notification emails via your own email and domain (e.g. [email protected]) by setting up email white-labeling. By default, any emails we send on your behalf (e.g.

  • How to change the default currency for plans

    By default, MemberSpace plans are created in USD (U.S. Dollars). You can change that default to any currency supported by Stripe. Here’s how to adjust your default currency and how that setting

  • How to set up billing dates for plans

    When you're creating a recurring payment plan, you have the option to enable a billing date: For example, say you have a $50/month recurring payment plan with a billing date set to the 1st of the

  • How to test your member experience and plans

    Once you've created spaces, created your plans, and added login and signup links to your website, it's generally a good idea to test your member experience to ensure a seamless flow. Sign up for your

  • How to install MemberSpace on Notion (using Super)

    Make sure you follow ALL steps in this guide first. When linking to other Notion pages, they must be subpages of the Notion home page you entered into Super. Otherwise, your members will see a 404

  • How to Set Up Client Sites on MemberSpace

    If you are a web design or development agency, or any professional helping clients launch MemberSpace sites, this guide will walk you through how to set up and manage client sites efficiently. Agency

  • MemberSpace on your website

    When you install MemberSpace on your website, the MemberSpace Button will appear. This button serves as the central hub where members can access their Spaces, Content, and account details, including

  • How to stop credit card popups from blocking members

    In rare situations, a member may have a delinquent payment owed to you, but you want to forgive the payment. By forgiving the payment, it will stop the member from seeing an update payment method

  • How to remove the coupon field from payment forms

    If you don't want to give members the option to use a coupon when joining any of your plans, you can easily remove the coupon field from your payment forms. Click Customize (in the left navigation)

  • How to edit the signup link in login form

    By default, your MemberSpace login form allows existing members to log in and gives non-members the option to create an account to join your membership. If you prefer not to allow open signups, you

  • How to modify the Stripe invoices your members receive

    Learn how to edit invoices in Stripe. MemberSpace now uses Stripe to generate and send all payment invoices. If you or your customers need to update or customize the information that appears on these

  • How to get referral credit as a MemberSpace Agency

    Earn commission as an Agency Becoming an Agency with MemberSpace includes the opportunity to earn passive income with an affiliate account. Use your unique affiliate link to share MemberSpace with

  • How to get Terms & Conditions consent in a GDPR-compliant way

    In order to have your members agree to your Terms & Conditions, Privacy Policy, or any other legal document, you'll need to create a custom signup field. Here are the steps to set this up: Talk with

  • How to embed a Member Plan signup link on your website

    You can easily embed a single Member Plan's signup link on your website. In this guide, you will learn how to use the All-Plans Link Embed and a Member Plan's signup link to create an embed for a

  • Member signup and login options

    There are several ways members can sign up, log in, and access content from your website. Choose whichever combination works best for your membership — just be sure to offer at least one signup and

  • MemberSpace Button

    After installing MemberSpace on your website, a button will appear on all pages of your website, providing members access to sign up, log in, view their content, notifications, and access their

  • How to reverse a cancelation set for the end of a billing period

    Occasionally, members may inadvertently cancel their subscription or have a change of heart, desiring to maintain their membership without cancelling. It is possible to reverse these decisions,

  • Can I keep my content within protected pages hidden from search engines?

    If you’re running a membership business, it often makes sense to keep your protected content private and hidden from search engines. With MemberSpace, you can easily control visibility for your

  • Migrating (and importing) to MemberSpace

    You must be on a paid MemberSpace plan in order to migrate members. Migration is not available while on our 14 day free trial. Migration to MemberSpace from another platform is a straightforward

  • Adding Extra Security to Your Locked Pages

    Locking pages on your website provides a basic layer of protection for your content. However, we recommend adding extra security to each locked page for stronger protection. Why Add Extra Security?

  • MemberSpace security and compliance

    At MemberSpace, protecting your members’ information is our top priority. All member login and billing details are secured using modern SSL encryption. Content Protection Options You have several

  • Can I connect a subdomain to my account?

    See pricing for connecting multiple sites. Connecting a subsite to your MemberSpace account allows your members to use the same login credentials and membership account across multiple sites — your

  • Can I sell a monthly membership + add ons?

    Yes! With MemberSpace, your members can purchase multiple Member Plans at once — allowing you to offer add-ons alongside your main membership. However, each member can only be subscribed to one

  • Is it possible to bulk protect page URLs?

    Yes you can lock page URL's en masse (in bulk) with MemberSpace. Go to Content > +Add Content Select Lock Page Enter the page URL with a forward slash and asterisk: /newsletter/* Select which plans

  • Using Super to lock page URL's in Notion

    You will NOT be locking the actual Notion page URL since that URL will be publicly viewable. Instead, you'll be using pretty URLs for either a custom domain you own e.g. example.com/members or the

  • Can I offer free trials to my members?

    Yes! We know how valuable it can be to let potential members experience your offering before committing, so setting up a free trial is quick and easy. When creating a Member Plan, simply choose the

  • What to do if you forgot your password

    Open your login form and click Forgot password? Enter your email address and click Send me reset instructions. A notification with instructions will appear. Open the Password reset request email in

  • Plan Expiration

    Automatically revoke access to protected members-only content on a specific day or after a set time period by adding an expiration date to your plan. IN THIS ARTICLE Adding plan expiration Rejoining

  • Can I offer promotions or discounts to my members?

    Yes! You can easily offer promotions and discounts using coupons in MemberSpace. Create coupon codes that apply to any or all membership plans, and choose whether the discount should apply just once

  • What to do if you're not getting emails from MemberSpace

    If you're not getting emails from MemberSpace i.e. forgot password, payment receipt, etc. there are a couple of steps you can take to troubleshoot. Check your spam or junk folder in your email client

  • How does the MemberSpace Link work?

    The MemberSpace Link lets members sign up, log in, and access their content directly from your website. It’s dynamic—its behavior changes automatically based on whether someone is logged in or not.

  • What to do if members don't receive the password reset email

    If you or your member forgets your password, you can easily initiate a password reset. Troubleshooting password reset for your member If your member goes through the process of resetting their

  • Video Security with MemberSpace

    IN THIS ARTICLE Before adding video Vimeo security Wistia security YouTube security Before adding video content In MemberSpace, we allow you to add video content using Vimeo, Wistia, or YouTube as

  • Can I choose where to redirect my customers after signup, login, and logout?

    Learn how to setup customer redirects. Yes, with MemberSpace, you can choose the specific URL you want to send your customers to after signing up and logging in, depending on which of your plans they