Search results for member navigation

155 articles found

  • Adding members only content

    Add collections of content for your members. You can upload files like PDFs, images, or MP3s. Add videos by pasting a link from YouTube, Vimeo, or Wistia. Or even write posts—like newsletters, blog

  • Circle (community forum)

    If you would like to have a place for your members to create threaded community discussions around various topics (like a Facebook Group or forum), Circle is a great modern tool to do that with. Your

  • How to get Terms & Conditions consent in a GDPR-compliant way

    In order to have your members agree to your Terms & Conditions, Privacy Policy, or any other legal document, you'll need to create a custom signup field. Here are the steps to set this up: Talk with

  • How to comply with Visa's trial subscription requirements

    As of April 18th, 2020 - Visa is requiring anyone processing subscriptions with a trial to comply with a new specific set of rules. Here is an overview of what they are requiring. MemberSpace makes

  • Can I invite my members manually?

    Yes! You can manually invite your members instead of having them sign up for a Member Plan on your website. When you manually invite members, they won’t have a link they can share with others. This

  • How to cancel a member's plan

    Follow the steps below to cancel a member's plan. In your MemberSpace backend, go to Members. Next, find the member whose plan you'd like to cancel and click View member details. Click Cancel below

  • How to manage site admins

    By default, a MemberSpace customer who initially connected a website to their account is the "site owner." But say you have people on your team (or a client) who will need access to the MemberSpace

  • How to create custom signup fields

    MemberSpace allows you to add custom fields to your signup form in order to collect more information that's relevant to your business. For example, you could ask what type of company your members

  • How to delete plans

    Follow these steps to delete a plan. Go to Pricing in your left navigation and click Edit next to the plan you want to delete: Scroll down and click Delete this plan? > Delete plan now: Click OK in

  • Which payment methods can my members use?

    With MemberSpace's Stripe integration, you can securely process payments from members using all major credit cards (Visa, Mastercard, American Express, etc.), while supporting various currencies.

  • How will my members manage their account?

    Each of your members will get access to a unique account panel. This customizable panel contains their profile, billing information, and plans they are on. If you have enabled the Member Menu on your

  • How to notify members about new content

    Whenever you create new content for your members, you generally want to tell them about it. :) The best way to notify members about new members-only content is via Member Messages. This feature

  • How to create group memberships with MemberSpace

    MemberSpace makes it easy to set up group memberships, such as when a company purchases access and then provides it to their employees. This guide explains how to configure your group membership

  • How to remove the coupon field from payment forms

    If you don't want to give members the option to use a coupon when joining any of your plans, you can easily remove the coupon field from your payment forms. Click Customize (in the left navigation)

  • Can I offer free trials to my members?

    Yes! We understand how vital it can be to let people try out your membership before they join, so setting up a free trial is easy. You can do that while setting up your Member Plans and choose as

  • Can I set up a member’s directory?

    Yes! You can integrate MemberSpace and Community Box to create a member's directory on your site. You can set it up within a protected page, so your members never have to leave your site. To create

  • How to create a paid members-only newsletter

    Tools like Substack are a popular option for folks who want to publish member-only content via a paid newsletter. A paid newsletter is an interesting business model that can free you from having to

  • How will I be notified when members signup?

    As the admin you can decide who will get emailed and which notifications will be sent. To locate these options click Customize > General Options > scroll to Notification Options Add multiple emails

  • How to modify the invoices your members receive

    Here's an example of what the default invoice looks like that your members receive: MemberSpace automatically shows the member what they were charged (including any coupons and fees) and what billing

  • How to edit the signup link in login form

    By default, your login form allows current members to log into their existing accounts, and it gives non-members the option to create an account and sign up for your membership. However, if you do

  • How do I make my plans private?

    If you are looking to create a plan that can be joined by invitation only, you will want to set your plan to "private". By default, members are able to upgrade, downgrade, or join public plans from

  • How to stop credit card popups from blocking members

    In rare situations, a member may have a delinquent payment owed to you, but you want to forgive the payment. By forgiving the payment, it will stop the member from seeing an update payment method

  • Can my members have more than one recurring subscription?

    Your members can only be subscribed to one recurring payment plan at one time. However, they can be on more than one multiple payment, one-time payment, and free plan in addition to a recurring

  • Can I offer promotions or discounts to my members?

    Yes, through coupons! You can create coupon codes applicable to all membership types and set whether the discount applies to all recurring charges, or just once. Your members will see the coupon

  • MemberSpace Demo

    MemberSpace makes it easy to sell your memberships and digital content from your own website. Simply install MemberSpace on your website (we integrate with most CMS platforms, like Squarespace,

  • Popular MemberSpace customizations

    Below are the five most popular MemberSpace customizations: 1. Edit the Signup link in your Login forms By default, your login form allows current members to log into their existing accounts, and it

  • Does MemberSpace prorate subscriptions?

    Yes, we do! If you have set up billing dates, the first MemberSpace charge to your members will be prorated depending on your billing cycle. If you have a billing date that starts on the 1st of the

  • Changing your MemberSpace plan

    You can change your MemberSpace plan at any time from within your MemberSpace account. Click Account Menu on the left side of your MemberSpace backend. Select Your Account from the menu Click the

  • Video Security with MemberSpace

    IN THIS ARTICLE Before adding video Vimeo security Wistia security YouTube security Before adding video to your Collections In MemberSpace, we allow you to add video content using Vimeo, Wistia, or

  • MemberSpace security and compliance

    All member login and billing details are secured using modern SSL encryption. For any pages and content you want to protect, we have three security options: Add Content in Member Menu (most secure)

  • How to pause memberships

    We know that sometimes offering your members the option to pause a subscription can help to avoid cancellations. While we do not currently have a "pause membership" feature in MemberSpace, you can

  • Can I charge my members an additional one-time fee?

    Yes! You can charge a one-time signup fee in your recurring payment or multiple payment plans. You can easily set this up when creating a plan. This is a way to charge extra money to cover costs you

  • How can I change the pricing for my existing members?

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  • How to gift your membership

    MemberSpace does not have official gifting functionality, but you can certainly repurpose our existing features (see below) to create a gifting experience. How to create a gifting experience (manual)

  • Pricing your membership and content

    IN THIS ARTICLE Creating plans Plan links Organize plan display Private plans How to create a plan In your MemberSpace backend, go to Pricing > Create Plan: Next, choose which type of plan you'd like

  • How to remove MemberSpace branding

    By default, there will be subtle MemberSpace branding visible to members. Here is what the branding will look like at the bottom of any login or signup forms your members see. MemberSpace branding

  • How much does MemberSpace cost?

    MemberSpace pricing can be found here - https://www.memberspace.com/full-pricing/

  • Does MemberSpace charge transaction fees?

    How does the transaction fee work? We automatically collect transaction fees (dependent on your plan) from each of your member charges. This is on top of Stripe's fee. MemberSpace pricing can be

  • Possible values for memberInfo status

    The memberInfo object contains information about the member profile. The possible values for the membership.status field from the API are: active canceled expired trialing past_due

  • How to recover abandoned signups

    If a new customer creates an account but does not officially join one of your plans, we'll show them an abandoned signup popup on your website and send a short email series prompting them to finish

  • How to install MemberSpace on WordPress

    There are two ways to install MemberSpace on your WordPress site. If you've already signed up for MemberSpace and started onboarding, continue with the following steps. If you have not yet created a

  • How to install MemberSpace on Squarespace

    IN THIS ARTICLE Installing MemberSpace Locating the install code You'll need to be subscribed to Squarespace's Core plan or higher to install MemberSpace Installing MemberSpace on your site Copy the

  • Can I sell a monthly membership + add ons?

    Yes, you can. With MemberSpace, your members can purchase unlimited concurrent Member Plans, but they can only be subscribed to one recurring payment Member Plan at a time. To sell 'add ons', you

  • Can I create multiple types of memberships?

    Yes! With MemberSpace, you can create unlimited types of memberships (we call them Member Plans). You can either create recurring payment, multiple payment, one-time payment, or free plans. You can

  • How to install MemberSpace on Framer

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to install MemberSpace on Duda

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to install MemberSpace on Wix

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend: If you're an Agency setting up a site for a

  • How to install MemberSpace on Webflow

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to install MemberSpace on Weebly

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site If you are not using the original Weebly editor, you'll need to create a new Weebly account. Here

  • How to install MemberSpace on Carrd

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a