Search results for member navigation

201 articles found

  • Does MemberSpace prorate subscriptions?

    Yes, we do! If you have set up billing dates, the first MemberSpace charge to your members will be prorated depending on your billing cycle. If you have a billing date that starts on the 1st of the

  • Changing your MemberSpace plan

    You can change your MemberSpace plan at any time from within your MemberSpace backend. Click Account on the left side of your MemberSpace backend. Click the Join new plan button under the "Plans"

  • How to gift memberships

    MemberSpace does not have official gifting functionality, but you can certainly repurpose our existing features (see below) to create a gifting experience. How to create a gifting experience (manual)

  • MemberSpace security and compliance

    All member login and billing details are secured using modern SSL encryption. For any pages and content you want to protect, we have three security options: Protect pages within products (less

  • What is MemberSpace branding?

    By default, there will be subtle MemberSpace branding visible to members. Here is what the branding will look like at the bottom of any login or signup forms your members see: MemberSpace branding

  • Can I choose where to redirect my customers after signup, login, and logout?

    Yes, with MemberSpace, you can choose the specific URL you want to send your customers to after signing up and logging, depending on which of your plans they joined. You can also select a logout or

  • Can I charge my members an additional one-time fee?

    Yes! You can charge a one-time signup fee in your recurring payment or multiple payment plans. You can easily set this up when creating a plan. This is a way to charge extra money to cover costs you

  • Can I sell a monthly membership + add ons?

    Yes, you can. With MemberSpace, your members can purchase unlimited concurrent Member Plans, but they can only be subscribed to one recurring payment Member Plan at a time. To sell 'add ons', you

  • How to use Zapier with MemberSpace

    Our integration with Zapier allows you to send your member's data to over 1,000 other 3rd party services like Mailchimp, Trello, Hubspot, Google Sheets, etc. Sign up for free. In Zapier, there are 2

  • Can I create multiple types of memberships?

    Yes! With MemberSpace, you can create unlimited types of memberships (we call them Member Plans). You can either create one-time payment, multiple payment, recurring payment, or free plans. You can

  • How to install MemberSpace on Duda

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to install MemberSpace on Framer

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to install MemberSpace on Carrd

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to install MemberSpace on Squarespace

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to install MemberSpace on Webflow

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to install MemberSpace on Wix

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend: If you're an Agency setting up a site for a

  • How to install MemberSpace on Showit

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to install MemberSpace on Weebly

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site If you are not using the original Weebly editor, you'll need to create a new Weebly account. Here

  • How to install MemberSpace on WordPress

    There are two ways to install MemberSpace on your WordPress site. If you've already signed up for MemberSpace and started onboarding, continue with the following steps. If you have not yet created a

  • How to edit the Create Account button

    By default, your login form allows current members to log into their existing accounts, and it gives non-members the option to create an account and sign up for your membership. However, if you do

  • How to remove the MemberSpace install code

    We do not recommend removing your install code unless you've canceled MemberSpace. Otherwise, the content protection and plan signup functionality will not work. Once you’ve canceled your MemberSpace

  • Can I block people from rejoining my membership?

    Sometimes (in our experience, this will not happen to you very often), you will need to block a member from rejoining your membership. You can do this from your MemberSpace backend. All you need to

  • How to use MemberSpace with Google Analytics

    Google Analytics 4 (GA4) should be installed on your website (if your CMS supports it, which most do). To use Google Analytics on your site, you will need to first create a Google Analytics account

  • How to send email campaigns using MemberSpace

    You can easily communicate with your members by sending emails via Member Messages. Email all members across all plans, or segment by specific plans. With various formatting options, you can

  • Can I use MemberSpace to protect my videos?

    Yes! You can protect all of your videos hosted in platforms like YouTube, Vimeo, and Wistia, using our Content Links feature. Content Links are the most secure way to protect the content on your

  • Recovering abandoned signups

    If a new customer creates an account but does not officially join one of your plans, we'll show them an abandoned signup popup on your website and send a short email series prompting them to finish

  • How to install MemberSpace on Custom HTML websites

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • Can MemberSpace protect multiple pages of my website?

    With MemberSpace, you can have as many products (which include protected pages) as you want, and create as many plans as you need. To protect your pages/content, you'll simply create a product in

  • How to install MemberSpace on Notion (using Super)

    IN THIS ARTICLE Installing MemberSpace Locating the install code Make sure you follow ALL steps in this guide first. When linking to other Notion pages, they must be subpages of the Notion home page

  • How to get referral credit as a MemberSpace Partner

    What is a MemberSpace Partner? There are a few different opportunities to partner with MemberSpace: Agency partners Affiliate partners Technical partners Learn more about our MemberSpace Partner

  • How to automatically add members to an email list (via Zapier)

    If you want to add members to your email list in a GDPR-compliant way (i.e. after they opt in), please read this guide instead. Let's say, for example, you use an email marketing platform like

  • I'm an agency. Can I use MemberSpace on multiple sites?

    If you are an agency, your MemberSpace onboarding process will differ from our regular onboarding. Learn how to set up client sites on MemberSpace, and check out our Agency Accounts Tutorial video.

  • How to connect multiple websites to your MemberSpace account

    You can easily add MemberSpace on more than one website! Whether you need it for multiple membership businesses you run or you're an agency with multiple clients who need MemberSpace, you can connect

  • What to do if you're not getting emails from MemberSpace

    This guide is part of our Member Account FAQ series. If you're not getting emails from MemberSpace i.e. forgot password, payment receipt, etc. there are a couple of steps you can take to

  • Email variables

    Notification Emails glossary Breakdown of all the notification emails, variables they contain, and required variables. Email Variables Required All Emails "site.name", "site.website",

  • How to navigate to your plan's content

    This guide is part of our Member Account FAQ series. Accessing your plan's content via the Member Menu If the website where you have your membership includes a Member Menu, follow the steps below to

  • How to add members to an email list in a GDPR-compliant way (via Zapier)

    If you want to simply add members to an email list and don't need them to opt in first, you can read this guide instead. Let's say, for example, you use an email marketing platform like Mailchimp to

  • What to do if you don't receive the password reset email

    This guide is part of our Admin FAQ series. If you or your member forgets your password, you can easily initiate a password reset. Troubleshooting password reset for your member If your member goes

  • How to set up a private podcast using Transistor and Zapier

    If you'd like to create a private podcast for your membership, you can do so using Transistor and Zapier. Using Zapier will allow you to connect your membership site with your private podcast on

  • How to set up a private podcast using Castos and Zapier

    Say you have a podcast, but you only want your members to get access to the feed after they join one of your Member Plans (and lose access if they cancel their plan). Normally this would be a pain

  • (Legacy Customers) Managing single-page products

    If you protected pages on your website before March 5, 2024, your previously protected pages are now single-page products. Your updated MemberSpace admin is structured around products, which are

  • (Legacy Feature) Migrating from Content Containers to Content Links

    The Content Containers feature is no longer being offered to newer customers. Instead, we recommend you use Content Links to protect the content on your protected pages such as images, PDFs, videos,

  • How to change the Look & Feel

    The "Look & Feel" section allows you to change the color and style of the various forms and modals your members see (e.g. login, signup, account, etc). In MemberSpace, click Customize > Look & Feel:

  • How to find your page URL in WordPress

    Make sure you are logged into your WordPress backend. Click on Pages in the left side navigation, then find the page you want to protect and click it: Once you are in the page, on the right hand

  • How to limit concurrent logins

    With the ability to limit concurrent logins, you can easily determine the max number of people/devices that can be logged in to a single account using the same credentials at any given time. This

  • Pricing your products

    Plans allow you to choose the cost and terms to access your products. IN THIS ARTICLE Creating plans Changing the order Plan signup links How to create a plan In your MemberSpace backend, go to

  • Can I use my content across various plans and pricing tiers?

    Yes, you can. With MemberSpace you only have to create your content once, and you can offer it in different ways. This is especially useful when setting up your site navigation. You can easily build

  • How to provide cancelation alternatives

    MemberSpace's cancelation alternatives feature allows you to provide options to your members before they actually cancel their Member Plan with you. By default, we give your members the ability to

  • How to migrate customers to Stripe

    If you already have customers paying you via another payment processor and you want to get their credit card details into Stripe, you can do that securely! First, you'll need to have a Stripe account

  • How do you manage failed payments?

    We'll always try to auto-recover your member's failed charges, abandoned signups, or cancelation attempts for you! When you have members paying you a recurring payment, sometimes the payment will