Search results for How to add extra security

144 articles found

  • How will I be notified when members signup?

    As the admin, you can control who receives notifications and which types of notifications are sent when members sign up or take other actions. To manage these settings: Go to Customize > General

  • How do I share my plan signup links?

    IN THIS ARTICLE Plan-specific links All-Plans Link You have two options for sharing signup links for new customers to join your plans: A direct link to a specific plan A grid of all public plans to

  • Pricing your membership and content

    Plans in MemberSpace are how you control who gets access to content on your website. A plan defines: What content a member can see How long access lasts In other words, plans act as your membership

  • Can I offer promotions or discounts to my members?

    Yes! You can easily offer promotions and discounts using coupons in MemberSpace. Create coupon codes that apply to any or all membership plans, and choose whether the discount should apply just once

  • What to do if you're not getting emails from MemberSpace

    If you're not getting emails from MemberSpace i.e. forgot password, payment receipt, etc. there are a couple of steps you can take to troubleshoot. Check your spam or junk folder in your email client

  • How can I change the pricing for my existing members?

    If you need to move customers from one recurring plan to another (for example, if you are making a pricing update to a subscription offering), our Support team can help you run a pricing migration.

  • Setting up tax rates in MemberSpace

    When creating your plans, you may want to add a tax e.g. VAT if you're in the EU. Or perhaps you simply want to add a fee of some kind on top of your pricing. The article below is NOT tax advice. We

  • What to do if members don't receive the password reset email

    If you or your member forgets your password, you can easily initiate a password reset. Troubleshooting password reset for your member If your member goes through the process of resetting their

  • Can I charge my members an additional one-time fee?

    Yes! You can add a one-time signup fee to any recurring or multiple-payment plan. This can be easily configured when you create your plan. A signup fee is a great way to cover any upfront costs

  • Coupons

    IN THIS ARTICLE Creating coupons Setting coupon lengths Managing coupons Stripe and coupons How members apply coupons How to remove the coupon option from checkout Apply a coupon via Stripe Creating

  • Can I choose where to redirect my customers after signup, login, and logout?

    Learn how to setup customer redirects. Yes, with MemberSpace, you can choose the specific URL you want to send your customers to after signing up and logging in, depending on which of your plans they

  • Zapier (automate workflows)

    How to use Zapier with MemberSpace Our integration with Zapier allows you to send your member's data to over 1,000 other 3rd party services like Mailchimp, Trello, Hubspot, Google Sheets, etc. Learn

  • MemberSpace Button

    After installing MemberSpace on your website, a button will appear on all pages of your website, providing members access to sign up, log in, view their content, notifications, and access their

  • Community Box (member directory)

    If you would like to have a member directory that dynamically updates whenever you gain/lose members via MemberSpace, Community Box is a great tool for that. You choose what information from your

  • Complying with Visa’s Subscription & Trial Rules

    Effective April 18, 2020, Visa requires all businesses processing subscriptions that include a free trial to follow a specific set of rules. MemberSpace makes compliance simple — just follow the

  • Stripe (payment processing)

    IN THIS ARTICLE How to connect to Stripe Creating a plan Canceling a plan (or trial) New member signup Member payments Setting up coupons for members Creating manual charges in Stripe Voiding failed

  • Comments in Content Spaces

    Members can discuss and engage directly on your members only content as a community. How Commenting Is Structured Comments are controlled at two levels: Spaces: A space must have comments enabled

  • Rewardful (affiliate functionality)

    Rewardful is a great option if you want to have affiliates for your membership business. We are recommending Rewardful through an affiliate link, which means we earn a commission if you choose to

  • Member signup and login options

    There are several ways members can sign up, log in, and access content from your website. Choose whichever combination works best for your membership — just be sure to offer at least one signup and

  • Sunsetting Code Injection in MemberSpace

    MemberSpace will no longer be supporting tracking and conversion codes via the Code Injection option in your MemberSpace settings. We suggest that you transition to our event-based API. You should

  • MemberSpace Demo

    MemberSpace makes it easy to sell your memberships and digital content from your own website. Simply install MemberSpace on your website (we integrate with most CMS platforms, like Squarespace,

  • Does MemberSpace prorate subscriptions?

    Yes! MemberSpace automatically prorates recurring subscriptions whenever members change plans or when you use specific billing dates. How Proration Works If you’ve set up a fixed billing date (for

  • I'm an agency. Can I use MemberSpace on multiple sites?

    If you are an agency, your MemberSpace onboarding process will differ from our regular onboarding. Learn how to set up client sites on MemberSpace. If you are not an agency and need to connect

  • Can I offer an affiliate program?

    Yes! You can set up an affiliate program using a third-party tool. MemberSpace currently integrates with Rewardful. Rewardful makes it easy to track affiliate earnings and manage payouts. It shows

  • What kind of support do you provide?

    We offer several ways to get help and make the most of MemberSpace: 💬 Email Support Have a question outside of business hours? You can reach us anytime using the blue Help button in your dashboard

  • Supported Browsers

    MemberSpace requires a modern up-to-date browser with JavaScript and Cookies enabled in order to function properly. If you need to download a new browser, here are three modern ones: Download the

  • Agency Plans

    Agency plans are exclusive to web design/development agencies and other professionals setting up a MemberSpace site on behalf of a client. While you may already have a MemberSpace account,

  • Plan Expiration

    Automatically revoke access to protected members-only content on a specific day or after a set time period by adding an expiration date to your plan. IN THIS ARTICLE Adding plan expiration Rejoining

  • Pricing migration

    If you need to move customers from one recurring plan to another (for example, if you are making a pricing update to a subscription offering), our Support team can help you with the migration!

  • Does MemberSpace charge transaction fees?

    How does the transaction fee work? We automatically collect transaction fees (dependent on your plan) from each of your member charges. This is on top of Stripe's fee. MemberSpace pricing can be

  • Email variables

    Notification Emails glossary Breakdown of all the notification emails, variables they contain, and required variables. Email Variables Required All Emails "site.name", "site.website",

  • Viewing member activity and data analytics

    With MemberSpace, you have access to detailed analytics on how your members interact with your content. To get a quick snapshot of your overall engagement, you can easily view what content your

  • Circle (community forum)

    If you would like to have a place for your members to create threaded community discussions around various topics (like a Facebook Group or forum), Circle is a great modern tool to do that with. Your

  • Customize the URL redirects

    You can control exactly where members and prospects are sent during key moments after signing up, logging in, logging out, or when they try to access content they don’t have permission to see. This

  • Social Sign On (SSO) with Google

    Google social sign-on (SSO) will automatically be enabled for all new sites connected to MemberSpace after April 30th, 2024. Allow members to use their Google account to sign up & login. IN THIS

  • Can we charge our customers in multiple currencies?

    Yes, we support as many currencies as Stripe does. You can select a default currency for your plans. You can also choose to provide different currencies for each of your plans. However, this needs to

  • Can I block people from rejoining my membership?

    On rare occasions, you may need to block a member from rejoining your membership. You can do this directly from your MemberSpace dashboard: Go to the Members section. Search for the member you’d like

  • WordPress Caching Plugins

    Using a caching plugin on your site may interfere with the MemberSpace plugin once installed. A caching plugin is typically described as one that can help increase the speed of your website. You may

  • What happens if a member unsubscribes from email delivery?

    If a member unsubscribes and you need to restore their access to deliver future messages, please contact our support team at [email protected]. We can help re-grant access to their delivered

  • Which payment methods can my members use?

    Credit/Debit Cards With MemberSpace's Stripe integration, you can securely process payments from members using all major credit cards (Visa, Mastercard, American Express, etc.), while supporting

  • Do you provide a non-profit discount?

    If your organization is a registered 501(c)(3) non-profit, you’re eligible for a 10% lifetime discount on your MemberSpace account. To apply the discount: Create your MemberSpace account. Email

  • Can my members have more than one recurring subscription?

    Your members can only be subscribed to one recurring payment plan at one time. However, they can be on more than one multiple payment, one-time payment, and free plan in addition to a recurring

  • Javascript API

    CLICK HERE to access the MemberSpace API documentation.

  • Can I create multiple types of memberships?

    Yes! With MemberSpace, you can create unlimited membership types, which we call Pricing Plans. You can set up recurring, multiple-payment, one-time, or free plans — whatever best fits your business.