Search results for How to add extra security to your

222 articles found

  • How to set up billing dates for plans

    When you're creating a recurring payment plan, you have the option to enable a billing date: For example, say you have a $50/month recurring payment plan with a billing date set to the 1st of the

  • How to set up client sites on MemberSpace

    If you are a web design/development agency or other professional setting up a MemberSpace site on behalf of a client, this guide will help you get started using MemberSpace for your clients' sites.

  • How to remove the coupon field from payment forms

    If you don't want to give members the option to use a coupon when joining any of your plans, you can easily remove the coupon field from your payment forms. Click Customize (in the left navigation)

  • How to create a private community with LinkedIn Groups

    A private community is a great way to facilitate communication among your members. Hosting the community with LinkedIn Groups can be a convenient option for members who are already on LinkedIn. IN

  • How to stop credit card popups from blocking members

    In rare situations, a member may have a delinquent payment owed to you, but you want to forgive the payment. By forgiving the payment, it will stop the member from seeing an update payment method

  • How to find & protect page URLs in Notion

    You will NOT be protecting the actual Notion page URL since that URL will be publicly viewable. Instead, you'll be using pretty URLs for either a custom domain you own e.g. example.com/members or the

  • How to get referral credit as a MemberSpace Partner

    Earn a commission by referring new customers to MemberSpace! IN THIS ARTICLE What is a MemberSpace Partner? Earn commission as a Partner How to get credit for referrals Legacy Affiliate Program What

  • How to edit the signup link in login form

    By default, your login form allows current members to log into their existing accounts, and it gives non-members the option to create an account and sign up for your membership. However, if you do

  • How to hide/show page content (using data attributes) in Webflow

    Warning: This guide is for people comfortable with HTML. MemberSpace makes it easy to hide entire pages of your website via products. We also make it easy to upload and protect specific media via

  • How to hide/show page content (using data attributes) in Carrd

    MemberSpace makes it easy to hide entire sections of your website via data attributes. We also make it easy to upload and protect specific media via Content Links. However, there are situations where

  • How to set up a private podcast using Castos and Zapier

    Say you have a podcast, but you only want your members to get access to the feed after they join one of your Member Plans (and lose access if they cancel their plan). Normally this would be a pain

  • How to set up a private podcast using Transistor and Zapier

    If you'd like to create a private podcast for your membership, you can do so using Transistor and Zapier. Using Zapier will allow you to connect your membership site with your private podcast on

  • How to get Terms & Conditions consent in a GDPR-compliant way

    In order to have your members agree to your Terms & Conditions, Privacy Policy, or any other legal document, you'll need to create a custom signup field. Here are the steps to set this up: Talk with

  • Do I have to duplicate my content to protect it?

    No, you don’t. With MemberSpace, there’s no need to duplicate your content to share it across multiple membership plans. You can protect all of your existing or new pages with just a few clicks when

  • How to keep member email & profile updates in sync with 3rd parties (via Zapier)

    Let's say, for example, you use an email marketing platform like Mailchimp to inform your members about updates and additional services through a monthly newsletter. To add members to your list

  • Connecting MemberSpace to Stripe

    IN THIS ARTICLE How to connect to Stripe Creating a plan Canceling a plan (or trial) New member signup Member payments and refunds Setting up coupons for members Creating manual charges in Stripe

  • Migrating (and importing) to MemberSpace

    You must be on a paid MemberSpace plan in order to migrate members. Migration is not available while on our 14 day free trial. Migration to MemberSpace from another platform is a straightforward

  • Pricing your products

    Plans allow you to choose the cost and terms to access your products. IN THIS ARTICLE Creating plans Changing the order Plan signup links How to create a plan In your MemberSpace backend, go to

  • Can I sell a monthly membership + add ons?

    Yes, you can. With MemberSpace, your members can purchase unlimited concurrent Member Plans, but they can only be subscribed to one recurring payment Member Plan at a time. To sell 'add ons', you

  • Changing your MemberSpace plan

    You can change your MemberSpace plan at any time from within your MemberSpace backend. Click Account on the left side of your MemberSpace backend. Click the Join new plan button under the "Plans"

  • Can I use MemberSpace to protect my videos?

    Yes! You can protect all of your videos hosted in platforms like YouTube, Vimeo, and Wistia, using our Content Links feature. Content Links are the most secure way to protect the content on your

  • Can I offer free trials to my members?

    Yes! We understand how vital it can be to let people try out your membership before they join, so setting up a free trial is easy. You can do that while setting up your Member Plans and choose as

  • Can I connect a subdomain to my account?

    Connecting subdomains is available on the Premium or Enterprise plan. Connecting a subsite to your MemberSpace account will allow members to use the same login credentials and membership account to

  • Can I offer promotions or discounts to my members?

    Yes, through coupons! You can create coupon codes applicable to all membership types and set whether the discount applies to all recurring charges, or just once. Your members will see the coupon

  • (Legacy Feature) Migrating from Content Containers to Content Links

    The Content Containers feature is no longer being offered to newer customers. Instead, we recommend you use Content Links to protect the content on your protected pages such as images, PDFs, videos,

  • What to do if you're not getting emails from MemberSpace

    This guide is part of our Member Account FAQ series. If you're not getting emails from MemberSpace i.e. forgot password, payment receipt, etc. there are a couple of steps you can take to

  • What to do if you don't receive the password reset email

    This guide is part of our Admin FAQ series. If you or your member forgets your password, you can easily initiate a password reset. Troubleshooting password reset for your member If your member goes

  • Can I choose where to redirect my customers after signup, login, and logout?

    Yes, with MemberSpace, you can choose the specific URL you want to send your customers to after signing up and logging, depending on which of your plans they joined. You can also select a logout or

  • Can I charge my members an additional one-time fee?

    Yes! You can charge a one-time signup fee in your recurring payment or multiple payment plans. You can easily set this up when creating a plan. This is a way to charge extra money to cover costs you

  • Product Guide: Community

    Connect MemberSpace to any 3rd party community platform. This guide will show you how to set up a private, member-only community. Build a members-only community: Choose a community platform like

  • MemberSpace 101

    MemberSpace makes it easy to sell your digital products from your own website. Simply install MemberSpace on your website (we integrate with most CMS platforms, like Squarespace, WordPress, etc.).

  • How signup fees for Member Plans work

    A signup fee is an extra, one-time charge added to the initial payment your members make, in addition to their regular recurring fee. When creating a recurring or multiple payment Member Plan, you

  • Member Menu

    The Member Menu is the easiest way to help your members seamlessly navigate your members-only content. IN THIS ARTICLE What is the Member Menu? How to use the Member Menu Adding mass-protected pages

  • (Legacy Customers) Organize protected pages into products

    If you protected pages on your website before March 5, 2024, follow the steps in this guide to organize your pages into multi-page products. MemberSpace now makes it easier to protect and sell your

  • How do you manage failed payments?

    We'll always try to auto-recover your member's failed charges, abandoned signups, or cancelation attempts for you! When you have members paying you a recurring payment, sometimes the payment will

  • How free trials for plans work

    When you create (or edit) a recurring or multiple payment plan, you'll have the option to enable a free trial period and determine how long it should be. IN THIS ARTICLE How do free trials work? What

  • Member signup and login link options

    There are several ways members can sign up, log in, and access member content from your website. Choose whichever combination works best for your membership — just be sure to offer at least one

  • How will my members manage their account?

    Each of your members will get access to a unique account panel. This customizable panel contains their profile, billing information, and plans they are on. If you have enabled the Member Menu on your

  • How do the Member Link options work?

    The dynamic Member Link can be added to your website as a way for members to sign up, log in, and access their accounts. It's "dynamic" because the link changes function based on what your members

  • Member FAQ

    When using MemberSpace, inevitably your members will have some questions or potentially run into an issue. Below are simple FAQ docs that answer the most common questions you'll hear. Feel free to

  • Member navigation options

    MemberSpace makes it easy to organize your digital content in a way that's clear and easy for your customers to navigate. Below are a few popular options MemberSpace customers use for member

  • (Legacy Customers) Managing single-page products

    If you protected pages on your website before March 5, 2024, your previously protected pages are now single-page products. Your updated MemberSpace admin is structured around products, which are

  • Can I customize my signup and login forms?

    Yes, you can customize both. Our "Look & Feel" section will allow you to change the color and style of both your login and signup forms. Signup Form You can also customize the wording and required

  • What is MemberSpace branding?

    By default, there will be subtle MemberSpace branding visible to members. Here is what the branding will look like at the bottom of any login or signup forms your members see: MemberSpace branding

  • Does MemberSpace prorate subscriptions?

    Yes, we do! If you have set up billing dates, the first MemberSpace charge to your members will be prorated depending on your billing cycle. If you have a billing date that starts on the 1st of the

  • I'm an agency. Can I use MemberSpace on multiple sites?

    If you are an agency, your MemberSpace onboarding process will differ from our regular onboarding. Learn how to set up client sites on MemberSpace, and check out our Agency Accounts Tutorial video.

  • Agency Accounts

    Agency accounts are exclusive to web design/development agencies and other professionals setting up a MemberSpace site on behalf of a client. While you may already have a MemberSpace account,

  • Supported Browsers

    MemberSpace requires a modern up-to-date browser with JavaScript and Cookies enabled in order to function properly. If you need to download a new browser, here are three modern ones: Download the

  • What kind of support do you provide?

    We offer a couple of different methods of support. Email Support: Have a question outside of business hours? Contact us via the blue Help button (or email [email protected]), and we’ll get back

  • Recovering abandoned signups

    If a new customer creates an account but does not officially join one of your plans, we'll show them an abandoned signup popup on your website and send a short email series prompting them to finish