Search results for blacking out your member pages

223 articles found

• Which payment methods can my members use?

  With MemberSpace's Stripe integration, you can securely process payments from members using all major credit cards (Visa, Mastercard, American Express, etc.), while supporting various currencies.

• Can I block people from rejoining my membership?

  Sometimes (in our experience, this will not happen to you very often), you will need to block a member from rejoining your membership. You can do this from your MemberSpace backend. All you need to

• What to do if you don't receive the password reset email

  This guide is part of our Admin FAQ series. If you or your member forgets your password, you can easily initiate a password reset. Troubleshooting password reset for your member If your member goes

• Can I set up a member’s directory?

  Yes! You can integrate MemberSpace and Community Box to create a member's directory on your site. You can set it up within a protected page, so your members never have to leave your site. To create

• (Legacy Feature) Migrating from Content Containers to Content Links

  The Content Containers feature is no longer being offered to newer customers. Instead, we recommend you use Content Links to protect the content on your protected pages such as images, PDFs, videos,

• How to create custom signup fields

  MemberSpace allows you to add custom fields to your signup form in order to collect more information that's relevant to your business. For example, you could ask what type of company your members

• Can I sell a monthly membership + add ons?

  Yes, you can. With MemberSpace, your members can purchase unlimited concurrent Member Plans, but they can only be subscribed to one recurring payment Member Plan at a time. To sell 'add ons', you

• How to manage multiple site admins

  By default, a MemberSpace customer who initially connected a website to their account is the "site owner." But say you have people on your team (or a client) who will need access to the MemberSpace

• Can my members have more than one recurring subscription?

  In MemberSpace, you can create 4 types of Member Plans: Free (no payment) One Time Payment (e.g. $100 once) Multiple Payment (e.g. 3 payments of $100) Recurring Payment (e.g. $100 every month

• How to stop credit card popups from blocking members

  In rare situations, a member may have a delinquent payment owed to you, but you want to forgive the payment. By forgiving the payment, it will stop the member from seeing an update payment method

• Can I offer promotions or discounts to my members?

  Yes, through coupons! You can create coupon codes applicable to all membership types and set whether the discount applies to all recurring charges, or just once. Your members will see the coupon

• How to set up plan expiration

  Automatically revoke access to protected members-only content on a specific day or after a set time period by adding an expiration date to your plan. IN THIS ARTICLE Adding plan expiration Expiration

• (Legacy Feature) How to setup Mailchimp integration

  This integration is no longer being offered to newer customers. Instead, we recommend you use our more robust and flexible Zapier integration to connect MemberSpace with Mailchimp. If you plan on

• Popular MemberSpace customizations

  Below are the five most popular MemberSpace customizations: 1. Edit the Create Account button on your Login forms By default, whenever someone is viewing your Login form, they'll have the option to

• MemberSpace transaction fees

  How does the transaction fee work? We automatically collect a 5% transaction fee from each of your member charges. This is on top of Stripe's fee.

• How to use Zapier with MemberSpace

  Our integration with Zapier allows you to send your member's data to over 1,000 other 3rd party services like Mailchimp, Trello, Hubspot, Google Sheets, etc. Sign up for free. In Zapier, there are 2

• Does MemberSpace prorate subscriptions?

  Yes, we do! If you have set up billing dates, the first MemberSpace charge to your members will be prorated depending on your billing cycle. If you have a billing date that starts on the 1st of the

• What is MemberSpace branding?

  By default, there will be subtle MemberSpace branding visible to members. Here is what the branding will look like at the bottom of any login or signup forms your members see: MemberSpace branding

• How to delete plans

  Follow these steps to delete a plan. Go to Pricing in your left navigation and click Edit next to the plan you want to delete: Scroll down and click Delete this plan? > Delete plan now: Click OK in

• How to automatically add members to an email list (via Zapier)

  If you want to add members to your email list in a GDPR-compliant way (i.e. after they opt in), please read this guide instead. Let's say, for example, you use an email marketing platform like

• Migrating (and importing) to MemberSpace

  Migration to MemberSpace from another platform is a straightforward process, and we'll be here the whole way to help you! IN THIS ARTICLE Importing members Import Stripe Customer IDs Billing cycles

• Can I charge my members an additional one-time fee?

  Yes! You can charge a one-time signup fee in your recurring payment or multiple payment plans. You can easily set this up when creating a plan. This is a way to charge extra money to cover costs you

• How to fix 3rd party cookie login issues

  This guide is only for legacy V1 sites not current V2 sites. It is also part of our Member Account FAQ series. If you're having trouble logging in and see a message to "You must enable 3rd party

• Can I create multiple types of memberships?

  Yes! With MemberSpace, you can create unlimited types of memberships (we call them Member Plans). You can either create one-time payment, multiple payment, recurring payment, or free plans. You can

• How to change the Look & Feel

  The "Look & Feel" section allows you to change the color and style of the various forms and modals your members see (e.g. login, signup, account, etc). In MemberSpace, click Customize > Look & Feel:

• How to use MemberSpace with Google Analytics

  Google Analytics 4 (GA4) should be installed on your website (if your CMS supports it, which most do). To use Google Analytics on your site, you will need to first create a Google Analytics account

• How to send email campaigns using MemberSpace

  You can easily communicate with your members by sending emails via Member Messages. Email all members across all plans, or segment by specific plans. With various formatting options, you can

• How to manage in-person events with MemberSpace

  IN THIS ARTICLE Public events Member-only events When planning an in-person event, you can use MemberSpace to facilitate registration as well as manage and track attendees. Two popular types of

• Can I use MemberSpace to protect my videos?

  Yes! You can protect all of your videos hosted in platforms like YouTube, Vimeo, and Wistia, using our Content Links feature. Content Links are the most secure way to protect the content on your

• How to provide cancelation alternatives

  MemberSpace's cancelation alternatives feature allows you to provide options to your members before they actually cancel their Member Plan with you. By default, we give your members the ability to

• How to set up client sites on MemberSpace

  If you are a web design/development agency or other professional setting up a MemberSpace site on behalf of a client, this guide will help you get started using MemberSpace for your clients' sites.

• How to get referral credit as a MemberSpace Partner

  Earn a commission by referring new customers to MemberSpace! IN THIS ARTICLE What is a MemberSpace Partner? Earn commission as a Partner How to get credit for referrals Legacy Affiliate Program What

• How to migrate customers to Stripe

  If you already have customers paying you via another payment processor and you want to get their credit card details into Stripe, you can do that securely! First, you'll need to have a Stripe account

• I'm an agency. Can I use MemberSpace on multiple sites?

  If you are an agency, your MemberSpace onboarding process will differ from our regular onboarding. Learn how to set up client sites on MemberSpace, and check out our Agency Accounts Tutorial video.

• How free trials for plans work

  When you create (or edit) a recurring or multiple payment plan, you'll have the option to enable a free trial period and determine how long it should be. IN THIS ARTICLE How do free trials work? What

• What to do if you're not getting emails from MemberSpace

  This guide is part of our Member Account FAQ series. If you're not getting emails from MemberSpace i.e. forgot password, payment receipt, etc. there are a couple of steps you can take to

• How to add members to an email list in a GDPR-compliant way (via Zapier)

  If you want to simply add members to an email list and don't need them to opt in first, you can read this guide instead. Let's say, for example, you use an email marketing platform like Mailchimp to

• Email variables

  Notification Emails glossary Breakdown of all the notification emails, variables they contain, and required variables. Email Variables Required All Emails "site.name", "site.website",

• How to collect state or local taxes

  The article below is NOT tax advice. We strongly recommend you speak with an attorney and/or accountant to decide the best strategy for collecting and paying your taxes. Collecting taxes can be

• How to change plans or join new plans

  This guide is part of our Member Account FAQ series. Open your Account Click the 'Join new plan' or 'Change plan' button under the 'Plans' section:The 'Join new plan' button will only appear if there

• Can I set up a private forum or community?

  Yes! We have a couple of different options for offering a private members-only community. MemberSpace offers a single sign-on integration with Circle, a popular community platform for discussions,

• How to hide/show page content (using data attributes) in Carrd

  MemberSpace makes it easy to hide entire sections of your website via data attributes. We also make it easy to upload and protect specific media via Content Links. However, there are situations where

• How to make a plan private

  If you are looking to create a plan that can be joined by invitation only, you will want to set your plan to "private". By default, members are able to upgrade, downgrade, or join public plans from

• How to comply with Visa's trial subscription requirements

  As of April 18th, 2020 - Visa is requiring anyone processing subscriptions with a trial to comply with a new specific set of rules. Here is an overview of what they are requiring. MemberSpace makes

• How to get Terms & Conditions consent in a GDPR-compliant way

  In order to have your members agree to your Terms & Conditions, Privacy Policy, or any other legal document, you'll need to create a custom signup field. Here are the steps to set this up: Talk with

• How to share signup links

  IN THIS ARTICLE Plan-specific links All-Plans Link You have two options for sharing signup links for new customers to join your plans: A direct link to a specific plan A dropdown of all public plans

• Agency Accounts

  Agency accounts are exclusive to web design/development agencies and other professionals setting up a MemberSpace site on behalf of a client. While you may already have a MemberSpace account,

• How to adjust payment renewal reminder emails

  Whenever you have members signed up for a recurring or multiple charge plan that has a payment interval of 3 months+ (e.g. annual plans), they will receive a payment renewal reminder email. You can

• What kind of support do you provide?

  We offer a couple of different methods of support. Email Support: Have a question outside of business hours? Contact us via the blue Help button (or email [email protected]), and we’ll get back

• Can I choose where to redirect my customers after signup, login, and logout?

  Yes, with MemberSpace, you can choose the specific URL you want to send your customers to after signing up and logging, depending on which of your plans they joined. You can also select a logout or