Search results for member navigation

152 articles found

  • How to install MemberSpace on Weebly

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site If you are not using the original Weebly editor, you'll need to create a new Weebly account. Here

  • How to install MemberSpace on Carrd

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to recover abandoned signups

    If a new customer creates an account but does not officially join one of your plans, we'll show them an abandoned signup popup on your website and send a short email series prompting them to finish

  • How to access your Dashboard

    The Dashboard displays metrics that allow you to better understand how your membership is performing. You can view total revenue, payments, membership activity, and product analytics. All of the data

  • How to remove the MemberSpace install code

    We do not recommend removing your install code unless you've canceled MemberSpace. Otherwise, the content protection and plan signup functionality will not work. Once you’ve canceled your MemberSpace

  • How to use MemberSpace with Google Analytics

    Google Analytics 4 (GA4) should be installed on your website (if your CMS supports it, which most do). To use Google Analytics on your site, you will need to first create a Google Analytics account

  • How to send email campaigns using MemberSpace

    You can easily communicate with your members by sending emails via Member Messages. Email all members across all plans, or segment by specific plans. With various formatting options, you can

  • Can I block people from rejoining my membership?

    Sometimes (in our experience, this will not happen to you very often), you will need to block a member from rejoining your membership. You can do this from your MemberSpace backend. All you need to

  • How to install MemberSpace on Pop Site

    IN THIS ARTICLE Installing MemberSpace Locating the install code If you’ve already started building your Pop Site and now want to integrate MemberSpace, follow the steps below for install. If you're

  • Is there any email verification during the signup process for members?

    Currently, MemberSpace does not offer email verification or 2-step authentication during the signup or login process. Email confirmation is solely required when updating the email address for an

  • How to automatically add members to an email list (via Zapier)

    If you want to add members to your email list in a GDPR-compliant way (i.e. after they opt in), please read this guide instead. Let's say, for example, you use an email marketing platform like

  • How to get referral credit as a MemberSpace Partner

    Earn a commission by referring new customers to MemberSpace! IN THIS ARTICLE What is a MemberSpace Partner? Earn commission as a Partner How to get credit for referrals Legacy Affiliate Program What

  • How to install MemberSpace on Custom HTML websites

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to install MemberSpace on Notion (using Super)

    IN THIS ARTICLE Installing MemberSpace Locating the install code Make sure you follow ALL steps in this guide first. When linking to other Notion pages, they must be subpages of the Notion home page

  • I'm an agency. Can I use MemberSpace on multiple sites?

    If you are an agency, your MemberSpace onboarding process will differ from our regular onboarding. Learn how to set up client sites on MemberSpace. If you are not an agency and need to connect

  • How to add multiple websites to your MemberSpace account

    See pricing for connecting multiple sites. How to add an additional website In your MemberSpace account, click on Add a new site: Then, select a platform from the dropdown and fill in the form with

  • Email variables

    Notification Emails glossary Breakdown of all the notification emails, variables they contain, and required variables. Email Variables Required All Emails "site.name", "site.website",

  • What to do if you're not getting emails from MemberSpace

    If you're not getting emails from MemberSpace i.e. forgot password, payment receipt, etc. there are a couple of steps you can take to troubleshoot. Check your spam or junk folder in your email client

  • What to do if members don't receive the password reset email

    If you or your member forgets your password, you can easily initiate a password reset. Troubleshooting password reset for your member If your member goes through the process of resetting their

  • How to navigate to your plan's content

    Accessing your plan's content via the Member Menu If the website where you have your membership includes a Member Menu, follow the steps below to access your plan's content. Log in to your membership

  • Zapier (automate workflows)

    How to use Zapier with MemberSpace Our integration with Zapier allows you to send your member's data to over 1,000 other 3rd party services like Mailchimp, Trello, Hubspot, Google Sheets, etc. Learn

  • Customize the URL redirects

    With MemberSpace, you can choose the specific URL you want to send your customers to after signing up and logging in, depending on which of your plans they joined. You can also select a logout or

  • How to add members to an email list in a GDPR-compliant way (via Zapier)

    If you want to simply add members to an email list and don't need them to opt in first, you can read this guide instead. Let's say, for example, you use an email marketing platform like Mailchimp to

  • How to drip out content access

    Dripping out content access allows you to control when content become available to members after they join a plan. How to setup drip access In MemberSpace > click Content > +Add Content or Edit an

  • How to limit concurrent logins

    With the ability to limit concurrent logins, you can easily determine the max number of people/devices that can be logged in to a single account using the same credentials at any given time. This

  • How free trials for plans work

    When you create (or edit) a recurring or multiple payment plan, you'll have the option to enable a free trial period and determine how long it should be. IN THIS ARTICLE How do free trials work? What

  • How to find your page URL in WordPress

    Make sure you are logged into your WordPress backend. Click on Pages in the left side navigation, then find the page you want to protect and click it: Once you are in the page, on the right hand

  • Can I use my content across various plans and pricing tiers?

    Yes, you can. With MemberSpace you only have to create your content once, and you can offer it in different ways. This is especially useful when setting up your site navigation. You can easily build

  • How to edit your email address

    Login and open your Account Click the 'Change your email' link under Profile: Fill in the form and click 'Update Email': You will see an email confirmation message popup appear: Open the email in

  • How to provide cancelation alternatives

    MemberSpace's cancelation alternatives feature allows you to provide options to your members before they actually cancel their Member Plan with you. By default, we give your members the ability to

  • How do you manage failed payments?

    We'll always try to auto-recover your member's failed charges, abandoned signups, or cancelation attempts for you! When you have members paying you a recurring payment, sometimes the payment will

  • How to find & protect page URLs in Notion

    You will NOT be protecting the actual Notion page URL since that URL will be publicly viewable. Instead, you'll be using pretty URLs for either a custom domain you own e.g. example.com/members or the

  • Can I keep my content within protected pages hidden from search engines?

    If you're running a membership business, you probably have a number of reasons to protect your content from search engines. In MemberSpace, all of your pages and content can be hidden using the

  • Social Sign On (SSO) with Google

    Google social sign-on (SSO) will automatically be enabled for all new sites connected to MemberSpace after April 30th, 2024. Allow members to use their Google account to sign up & login. IN THIS

  • How to collect state or local taxes

    The article below is NOT tax advice. We strongly recommend you speak with an attorney and/or accountant to decide the best strategy for collecting and paying your taxes. Collecting taxes can be

  • Can I connect a subdomain to my account?

    See pricing for connecting subdomains. Connecting a subsite to your MemberSpace account will allow members to use the same login credentials and membership account to log in on two separate sites—the

  • How to reverse a cancelation set for the end of a billing period

    Occasionally, members may inadvertently cancel their subscription or have a change of heart, desiring to maintain their membership without cancelling. It is possible to reverse these decisions,

  • How to find your page URL in Weebly

    Make sure you are logged into your Weebly backend, and edit your site. Click Pages in the top menu: Find the page you're trying to get the URL for and click it. Then, click SEO Settings, and under

  • Can I set up a private forum or community?

    Yes! We have a couple of different options for offering a private members-only community. MemberSpace offers a single sign-on integration with Circle, a popular community platform for discussions,

  • Is it possible to bulk protect page URLs?

    Yes you can lock page URL's en masse (in bulk) with MemberSpace. Go to Content > +Add Content Select Lock Page Enter the page URL with a forward slash and asterisk: /newsletter/* Select which plans

  • Can we charge our customers in multiple currencies?

    Yes, we support as many currencies as Stripe does. You can select a default currency for your plans. You can also choose to provide different currencies for each of your plans. However, this needs to

  • How to lock pages on your website

    With MemberSpace you can lock a specific page (e.g. /members) or you can also protect pages en masse with * (e.g. /blog/*). Lock a single page URL: Go to Content > +Add Content Select Lock Page Enter

  • How do I share my plan signup links?

    IN THIS ARTICLE Plan-specific links All-Plans Link You have two options for sharing signup links for new customers to join your plans: A direct link to a specific plan A grid of all public plans to

  • (Legacy Feature) What are content links

    Content links are no longer supported and should be moved over to the Content area. Content Links are 100% optional — but they are the most secure way to protect the content on your protected pages

  • How to hide/show page content (using data attributes) in Carrd

    MemberSpace makes it easy to hide entire sections of your website via data attributes. We also make it easy to upload and protect specific media via Content Links. However, there are situations where

  • How to disable plans

    To disable a plan in MemberSpace, follow these steps: Log into your MemberSpace and select Pricing > Edit the desired plan Scroll down to find the Enable Plan toggle and switch the toggle off Click

  • Rewardful (affiliate functionality)

    Rewardful is a great option if you want to have affiliates for your membership business. We are recommending Rewardful through an affiliate link, which means we earn a commission if you choose to

  • What kind of support do you provide?

    We offer a couple of different methods of support. Email Support: Have a question outside of business hours? Contact us via the blue Help button (or email [email protected]), and we’ll get back

  • How to adjust payment renewal reminder emails

    Whenever you have members signed up for a recurring or multiple charge plan that has a payment interval of 3 months+ (e.g. annual plans), they will receive a payment renewal reminder email. You can

  • How to change the Look & Feel

    The "Look & Feel" section allows you to change the color and style of the various forms and modals your members see (e.g. login, signup, account, etc). In MemberSpace, click Customize > Look & Feel: