Search results for member navigation

125 articles found

  • How to provide cancelation alternatives

    Instead of letting members cancel outright, MemberSpace lets you present alternative options that may retain them. For example: Extend their trial period Give them a discount coupon Let them contact

  • How to drip out content access

    Dripping content allows you to control when specific content becomes available to members after they join a plan. This is a great way to pace lessons, modules, or resources over time rather than

  • How do you manage failed payments?

    MemberSpace automatically helps you recover failed payments, abandoned signups, and cancellation attempts — so you don’t have to lift a finger! When a member’s recurring payment fails (for example,

  • How to edit your email address

    Step 1: Change email address Login and open your Account. Click the Change email button under Profile. Fill in the form and click Update Email. You will see an email confirmation message popup appear

  • Using Super to lock page URL's in Notion

    You will NOT be locking the actual Notion page URL since that URL will be publicly viewable. Instead, you'll be using pretty URLs for either a custom domain you own e.g. example.com/members or the

  • How to change the default currency for plans

    By default, MemberSpace plans are created in USD (U.S. Dollars). You can change that default to any currency supported by Stripe. Here’s how to adjust your default currency and how that setting

  • Social Sign On (SSO) with Google

    Google social sign-on (SSO) will automatically be enabled for all new sites connected to MemberSpace after April 30th, 2024. Allow members to use their Google account to sign up & login. IN THIS

  • How to collect state or local taxes

    The article below is NOT tax advice. We strongly recommend you speak with an attorney and/or accountant to decide the best strategy for collecting and paying your taxes. Collecting taxes can be

  • Can I connect a subdomain to my account?

    See pricing for connecting multiple sites. Connecting a subsite to your MemberSpace account allows your members to use the same login credentials and membership account across multiple sites — your

  • Complying with Visa’s Subscription & Trial Rules

    Effective April 18, 2020, Visa requires all businesses processing subscriptions that include a free trial to follow a specific set of rules. MemberSpace makes compliance simple — just follow the

  • How to reverse a cancelation set for the end of a billing period

    Occasionally, members may inadvertently cancel their subscription or have a change of heart, desiring to maintain their membership without cancelling. It is possible to reverse these decisions,

  • Is it possible to bulk protect page URLs?

    Yes you can lock page URL's en masse (in bulk) with MemberSpace. Go to Content > +Add Content Select Lock Page Enter the page URL with a forward slash and asterisk: /newsletter/* Select which plans

  • Can we charge our customers in multiple currencies?

    Yes, we support as many currencies as Stripe does. You can select a default currency for your plans. You can also choose to provide different currencies for each of your plans. However, this needs to

  • How do I share my plan signup links?

    IN THIS ARTICLE Plan-specific links All-Plans Link You have two options for sharing signup links for new customers to join your plans: A direct link to a specific plan A grid of all public plans to

  • (Legacy Feature) What are content links

    Content links are no longer supported and should be moved over to the Content area. Content Links are 100% optional — but they are the most secure way to protect the content on your protected pages

  • How to hide/show page content (using data attributes) in Carrd

    MemberSpace makes it easy to hide entire sections of your website via data attributes. We also make it easy to upload and protect specific media via Content Links. However, there are situations where

  • How to lock pages on your website

    With MemberSpace, you can lock individual pages or bulk-protect entire site sections so that only members can access them. Use this to turn parts of your site into members-only content seamlessly.

  • How to disable plans

    To disable a plan in MemberSpace, follow these steps: Log into your MemberSpace and select Pricing > Edit the desired plan Scroll down to find the Enable Plan toggle and switch the toggle off Click

  • How to adjust payment renewal reminder emails

    Whenever you have members signed up for a recurring or multiple charge plan that has a payment interval of 3 months+ (e.g. annual plans), they will receive a payment renewal reminder email. Edit the

  • Rewardful (affiliate functionality)

    Rewardful is a great option if you want to have affiliates for your membership business. We are recommending Rewardful through an affiliate link, which means we earn a commission if you choose to

  • Can I keep my content within protected pages hidden from search engines?

    If you’re running a membership business, it often makes sense to keep your protected content private and hidden from search engines. With MemberSpace, you can easily control visibility for your

  • How to change the Look & Feel

    The "Look & Feel" section allows you to change the color and style of the various forms and modals your members see (e.g. login, signup, account, etc). In MemberSpace, click Customize > Look & Feel

  • How to edit a connected site

    You can always edit the details of any connected website. In your MemberSpace account, find the website you want to edit and click Edit Site: You can edit the following details: Which platform your

  • What kind of support do you provide?

    We offer several ways to get help and make the most of MemberSpace: 💬 Email Support Have a question outside of business hours? You can reach us anytime using the blue Help button in your dashboard

  • Agency Plans

    Agency plans are exclusive to web design/development agencies and other professionals setting up a MemberSpace site on behalf of a client. While you may already have a MemberSpace account,