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224 articles found

  • How to remove the coupon field from payment forms

    If you don't want to give members the option to use a coupon when joining any of your plans, you can easily remove the coupon field from your payment forms. Click Customize (in the left navigation)

  • How to get referral credit as a MemberSpace Partner

    Earn a commission by referring new customers to MemberSpace! IN THIS ARTICLE What is a MemberSpace Partner? Earn commission as a Partner How to get credit for referrals Legacy Affiliate Program What

  • What type of content can I protect with MemberSpace?

    MemberSpace allows you to protect and sell a wide variety of digital content. This includes web pages, blog posts, articles, videos, audio files (including podcast episodes), downloadable PDFs,

  • How to set up your Duda site navigation for members

    The way you want members to move through and interact on your website is usually subjective, but there are some good common options to consider. Below are the three main options MemberSpace customers

  • How to set up your Webflow site navigation for members

    The way you want members to move through and interact on your website is usually subjective, but there are some good common options to consider. Below are the three main options MemberSpace customers

  • How to set up your Showit site navigation for members

    The way you want members to move through and interact on your website is usually subjective, but there are some good common options to consider. Below are the three main options MemberSpace customers

  • How to set up your Weebly site navigation for members

    The way you want members to move through and interact on your website is usually subjective but there are some good common options to consider. Below are the three main options MemberSpace customers

  • How to set up your Notion site navigation for members

    The way you want members to move through and interact on your Notion site is usually subjective, but the options below are good best practices to ensure your member experience is intuitive. IN THIS

  • How to set up your Squarespace site navigation for members

    The way you want members to move through and interact on your website is usually subjective, but there are some good common options to consider. Below are the three main options MemberSpace customers

  • How to set up your WordPress site navigation for members

    The way you want members to move through and interact on your website is usually subjective, but there are some good common options to consider. Below are the three main options MemberSpace customers

  • How to set up your Wix site navigation for members

    The way you want members to move through and interact on your website is usually subjective, but there are some good common options to consider. Below are the three main options MemberSpace customers

  • MemberSpace 101

    MemberSpace makes it easy to sell your digital products from your own website. Simply install MemberSpace on your website (we integrate with most CMS platforms, like Squarespace, WordPress, etc.).

  • How to embed a Member Plan signup link on your website

    You can easily embed a single Member Plan's signup link on your website. In this guide, you will learn how to use the All-Plans Link Embed and a Member Plan's signup link to create an embed for a

  • How to set up your Custom HTML website navigation for members

    The way you want members to move through and interact on your website is usually subjective, but there are some good common options to consider. Below are the three main options MemberSpace customers

  • How to set up a private podcast using Castos and Zapier

    Say you have a podcast, but you only want your members to get access to the feed after they join one of your Member Plans (and lose access if they cancel their plan). Normally this would be a pain

  • How to set up a private podcast using Transistor and Zapier

    If you'd like to create a private podcast for your membership, you can do so using Transistor and Zapier. Using Zapier will allow you to connect your membership site with your private podcast on

  • How to get Terms & Conditions consent in a GDPR-compliant way

    In order to have your members agree to your Terms & Conditions, Privacy Policy, or any other legal document, you'll need to create a custom signup field. Here are the steps to set this up: Talk with

  • Can I keep my content within protected pages hidden from search engines?

    If you're running a membership business, you probably have a number of reasons to protect your content from search engines. In MemberSpace, all of your pages and content can be hidden using Content

  • Adding products and protecting pages

    MemberSpace makes it easy to sell digital products directly from your own website. Once you've created your digital content (like a video or downloadable guide) and are ready to sell access to it,

  • Can I use my content across various plans and pricing tiers?

    Yes, you can. With MemberSpace you only have to create your content once, and you can offer it in different ways. This is especially useful when setting up your site navigation. You can easily build

  • Member navigation options

    MemberSpace makes it easy to organize your digital content in a way that's clear and easy for your customers to navigate. Below are a few popular options MemberSpace customers use for member

  • Member signup and login link options

    There are several ways members can sign up, log in, and access member content from your website. Choose whichever combination works best for your membership — just be sure to offer at least one

  • Pricing your products

    Plans allow you to choose the cost and terms to access your products. IN THIS ARTICLE Creating plans Changing the order Plan signup links How to create a plan In your MemberSpace backend, go to

  • Viewing member activity and data analytics

    With MemberSpace, you have access to detailed analytics on how your members interact with your content. To get a quick snapshot of your overall engagement, you can easily view which products

  • How to keep member email & profile updates in sync with 3rd parties (via Zapier)

    Let's say, for example, you use an email marketing platform like Mailchimp to inform your members about updates and additional services through a monthly newsletter. To add members to your list

  • Connecting MemberSpace to Stripe

    IN THIS ARTICLE How to connect to Stripe Creating a plan Canceling a plan (or trial) New member signup Member payments and refunds Setting up coupons for members Creating manual charges in Stripe

  • Can I use MemberSpace to protect my videos?

    Yes! You can protect all of your videos hosted in platforms like YouTube, Vimeo, and Wistia, using our Content Links feature. Content Links are the most secure way to protect the content on your

  • Migrating (and importing) to MemberSpace

    Migration to MemberSpace from another platform is a straightforward process, and we'll be here the whole way to help you! IN THIS ARTICLE Importing members Import Stripe Customer IDs Billing cycles

  • How does the dynamic Member Link work?

    The dynamic Member Link can be added to your website as a way for members to sign up, log in, and access their accounts. It's "dynamic" because the link changes function based on what your members

  • Can I connect a subdomain to my account?

    Connecting a subsite to your MemberSpace account will allow members to use the same login credentials and membership account to log in on two separate sites—the main connected site and the subsite.

  • Can I sell a monthly membership + add ons?

    Yes, you can. With MemberSpace, your members can purchase unlimited concurrent Member Plans, but they can only be subscribed to one recurring payment Member Plan at a time. To sell 'add ons', you

  • Can I offer free trials to my members?

    Yes! We understand how vital it can be to let people try out your membership before they join, so setting up a free trial is easy. You can do that while setting up your Member Plans and choose as

  • What to do if you forgot your password

    This guide is part of our Member Account FAQ series. If you forgot your password Open your login form and click 'Forgot password?': Fill in the form and click 'Send me reset instructions' at the

  • Can I offer promotions or discounts to my members?

    Yes, through coupons! You can create coupon codes applicable to all membership types and set whether the discount applies to all recurring charges, or just once. Your members will see the coupon

  • (Legacy Customers) Managing single-page products

    If you protected pages on your website before March 5, 2024, your previously protected pages are now single-page products. Your updated MemberSpace admin is structured around products, which are

  • How free Member Plans work

    When you create a Member Plan, one option is to make it Free: Free plans don't require any payment, and members who join them will get access to any Member Pages and Content Links you choose for that

  • What to do if you're not getting emails from MemberSpace

    This guide is part of our Member Account FAQ series. If you're not getting emails from MemberSpace i.e. forgot password, payment receipt, etc. there are a couple of steps you can take to

  • What to do if you don't receive the password reset email

    This guide is part of our Admin FAQ series. If you or your member forgets your password, you can easily initiate a password reset. Troubleshooting password reset for your member If your member goes

  • Can I choose where to redirect my customers after signup, login, and logout?

    Yes, with MemberSpace, you can choose the specific URL you want to send your customers to after signing up and logging, depending on which of your plans they joined. You can also select a logout or

  • Member FAQ

    When using MemberSpace, inevitably your members will have some questions or potentially run into an issue. Below are simple FAQ docs that answer the most common questions you'll hear. Feel free to

  • Floating Member Button

    After installing MemberSpace on your website, a floating Member Button will appear on all pages of your website, providing members access to sign up, log in, manage their accounts, and view your

  • What kind of support do you provide?

    We offer a couple of different methods of support. Email Support: Have a question outside of business hours? Contact us via the blue Help button (or email [email protected]), and we’ll get back

  • Can MemberSpace protect multiple pages of my website?

    With MemberSpace, you can have as many products (which include protected pages) as you want, and create as many plans as you need. To protect your pages/content, you'll simply create a product in

  • Email variables

    Notification Emails glossary Breakdown of all the notification emails, variables they contain, and required variables. Email Variables Required All Emails "site.name", "site.website",

  • How do you manage failed payments?

    We'll always try to auto-recover your member's failed charges, abandoned signups, or cancelation attempts for you! When you have members paying you a recurring payment, sometimes the payment will

  • How free trials for plans work

    When you create (or edit) a recurring or multiple payment plan, you'll have the option to enable a free trial period and determine how long it should be. IN THIS ARTICLE How do free trials work? What

  • How signup fees for Member Plans work

    When creating a recurring or multiple payment Member Plan, you have the option to enable a signup fee:A signup fee is a way to charge extra money in addition to the recurring charge your members will

  • How will my members manage their account?

    Each of your members will get access to a unique account panel. This customizable panel contains their profile, billing information, and plans they are on. If you have enabled the Member Menu on your

  • Can I charge my members an additional one-time fee?

    Yes! You can charge a one-time signup fee in your recurring payment or multiple payment plans. You can easily set this up when creating a plan. This is a way to charge extra money to cover costs you

  • Legacy WordPress Customers

    If you previously installed MemberSpace on your Wordpress site you do NOT need to make any changes. However, there are benefits to switching to our plugin (see below). MemberSpace Plugin Benefits