Search results for how to add a login / account

151 articles found

  • How to add multiple websites to your MemberSpace account

    See pricing for connecting multiple sites. How to add an additional website In your MemberSpace account, click on Add a new site: Then, select a platform from the dropdown and fill in the form with

  • How to add a member to a plan?

    Follow the steps below to add a member to a new plan or to change a member's subscription. In your MemberSpace backend, go to Members. Next, find the member you'd like to add to a plan and click View

  • How to manage a member account

    Site owners and administrators have full access to the member list and individual member account profiles. While updates to member plans and profiles can be made, we strongly recommended obtaining

  • How to add a Member Link popup to Pop Site

    You can easily add a login form popup to your Pop Site page. When members are logged in, the popup will appear as a Your Account link automatically so your members can change their email, view

  • How to edit the signup link in login form

    By default, your MemberSpace login form allows existing members to log in and gives non-members the option to create an account to join your membership. If you prefer not to allow open signups, you

  • How to add members to an email list in a GDPR-compliant way (via Zapier)

    If you want to simply add members to an email list and don't need them to opt in first, you can read this guide instead. Let's say, for example, you use an email marketing platform like Mailchimp to

  • Can I connect a subdomain to my account?

    See pricing for connecting subdomains. Connecting a subsite to your MemberSpace account will allow members to use the same login credentials and membership account to log in on two separate sites—the

  • How to automatically add members to an email list (via Zapier)

    If you want to add members to your email list in a GDPR-compliant way (i.e. after they opt in), please read this guide instead. Let's say, for example, you use an email marketing platform like

  • How to apply a coupon to a member in Stripe

    This guide does NOT cover how to create a new coupon within MemberSpace. Learn how to create a new coupon. Sometimes you'll run into a situation where you want a coupon added to a member's existing

  • Member signup and login options

    There are several ways members can sign up, log in, and access content from your website. Choose whichever combination works best for your membership — just be sure to offer at least one signup and

  • Can I choose where to redirect my customers after signup, login, and logout?

    Learn how to setup customer redirects. Yes, with MemberSpace, you can choose the specific URL you want to send your customers to after signing up and logging in, depending on which of your plans they

  • How to edit a connected site

    You can always edit the details of any connected website. In your MemberSpace account, find the website you want to edit and click Edit Site: You can edit the following details: Which platform your

  • How to cancel a member's plan

    Follow the steps below to cancel a member's plan. In your MemberSpace backend, go to Members. Next, find the member whose plan you'd like to cancel and click View member details. Click Cancel below

  • How to transfer a site over to someone else?

    Say for example you're a web design agency who has set up MemberSpace for a client. If you did so without an Agency Account, you may have added the client's site under your MemberSpace account and

  • How to create a paid members-only newsletter

    Tools like Substack are a popular option for folks who want to publish member-only content via a paid newsletter. A paid newsletter is an interesting business model that can free you from having to

  • How to Create a Personalized Membership Experience

    MemberSpace doesn’t currently include a built-in feature for personalized memberships. However, you can repurpose existing tools to create a unique experience for each of your members. Follow the

  • How will my members manage their account?

    Each of your members will get access to a unique account panel. This customizable panel contains their profile, billing information, and plans they are on. If you have enabled the Member Menu on your

  • Can I sell a monthly membership + add ons?

    Yes, you can. With MemberSpace, your members can purchase unlimited concurrent Member Plans, but they can only be subscribed to one recurring payment Member Plan at a time. To sell 'add ons', you

  • Can I customize my signup and login forms?

    Yes, you can customize both. Our "Look & Feel" section will allow you to change the color and style of both your login and signup forms. Signup Form You can also customize the wording and required

  • How to limit concurrent logins

    The concurrent login limit feature lets you control how many people or devices can be logged into the same member account at the same time. This helps prevent members from sharing their login details

  • MemberSpace Button

    After installing MemberSpace on your website, a button will appear on all pages of your website, providing members access to sign up, log in, view their content, notifications, and access their

  • How to get referral credit as a MemberSpace Partner

    Earn a commission by referring new customers to MemberSpace! IN THIS ARTICLE What is a MemberSpace Partner? Earn commission as a Partner How to get credit for referrals Legacy Affiliate Program What

  • How to reverse a cancelation set for the end of a billing period

    Occasionally, members may inadvertently cancel their subscription or have a change of heart, desiring to maintain their membership without cancelling. It is possible to reverse these decisions,

  • How does the MemberSpace Link work?

    The MemberSpace Link lets members sign up, log in, and access their content directly from your website. It’s dynamic—its behavior changes automatically based on whether someone is logged in or not.

  • How to embed a Member Plan signup link on your website

    You can easily embed a single Member Plan's signup link on your website. In this guide, you will learn how to use the All-Plans Link Embed and a Member Plan's signup link to create an embed for a

  • How to get Terms & Conditions consent in a GDPR-compliant way

    In order to have your members agree to your Terms & Conditions, Privacy Policy, or any other legal document, you'll need to create a custom signup field. Here are the steps to set this up: Talk with

  • Pricing your membership and content

    Plans in MemberSpace are how you control who gets access to content on your website. A plan defines: What content a member can see How long access lasts In other words, plans act as your membership

  • How to navigate to your plan's content

    Accessing your plan's content via the Member Menu If the website where you have your membership includes a Member Menu, follow the steps below to access your plan's content. Log in to your membership

  • How to connect Stripe

    Connect to Stripe to get paid and securely take payments from your customers using all major credit cards (Visa, Mastercard, American Express, etc), Apple Pay and Google Pay. No Stripe account?

  • How to refund members

    If you need to refund either a full or partial charge for one of your members, you'll need to do that from within your Stripe account. Open a new tab in your browser and go to your Stripe Dashboard

  • How to delete plans

    Follow these steps to delete a plan. Go to Pricing in your left navigation and click Edit next to the plan you want to delete: Scroll down and click Delete this plan? > Delete plan now: Click OK in

  • How to log out

    Unless you log out as described below, you will stay logged in for 30 days before being required to log in again. If you visit your site before the 30 days are up, the time starts over, and you won't

  • How to invite members

    IN THIS ARTICLE Manually invite members Send a signup link Import existing members There are a few different ways to invite members to join your membership. The best option for you will depend on

  • How to pause memberships

    We know that sometimes offering your members the option to pause a subscription can help to avoid cancellations. While we do not currently have a "pause membership" feature in MemberSpace, you can

  • How to message members

    You must set up email white-labeling to use Member Messages. Easily communicate with your members by sending emails via Member Messages. Email all members across all plans, or segment by specific

  • How to disable plans

    To disable a plan in MemberSpace, follow these steps: Log into your MemberSpace and select Pricing > Edit the desired plan Scroll down to find the Enable Plan toggle and switch the toggle off Click

  • How to manage site admins

    By default, a MemberSpace customer who initially connected a website to their account is the "site owner." But say you have people on your team (or a client) who will need access to the MemberSpace

  • How to change your password

    Login and open your Account Click Change password in the Profile section Fill in the form and click Update Password

  • How to view your invoices

    Login and open your Account Click the Billing tab Click View Invoices

  • How to join new plans

    Login and open your Account Click the Plans tab Click the Join new button within the Plans section. Select a new plan and then check out Any plans you were previously on will always be listed under

  • How to cancel your subscription

    Visit the membership site you belong to and login to your existing account. Open the Member Menu > Your Account Click the Plans tab Click the 3 dots menu and then click Cancel Choose from the

  • How to access your Dashboard

    The Dashboard displays metrics that allow you to better understand how your membership is performing. You can view total revenue, payments, membership activity, and product analytics. All of the data

  • How to export member data

    You can easily export all of your members' data out of MemberSpace whenever you want! Before you export, you can also choose to filter your member list by plan status (e.g. paid, canceled, on trial,

  • How to recover abandoned signups

    If a new customer creates an account but does not officially join one of your plans, we'll show them an abandoned signup popup on your website and send a short email series prompting them to finish

  • How to gift your membership

    MemberSpace does not have official gifting functionality, but you can certainly repurpose our existing features (see below) to create a gifting experience. How to create a gifting experience (manual)

  • How to customize notification emails

    Notification emails are the messages MemberSpace sends to your members when they take account-related actions — for example, resetting a password, starting a trial, cancelling a plan, and more. While

  • How to manually approve members

    Some organizations prefer to manually review and approve each new member before granting access to their plans and protected content. MemberSpace makes this easy to manage. Follow the steps below to

  • How to remove MemberSpace branding

    By default, MemberSpace displays subtle branding in a few places across your site and communications. This helps people know your membership system is powered by MemberSpace, but many users prefer a

  • How to provide cancelation alternatives

    Instead of letting members cancel outright, MemberSpace lets you present alternative options that may retain them. For example: Extend their trial period Give them a discount coupon Let them contact

  • How to edit your email address

    Login and open your Account Click the Change email button under Profile: Fill in the form and click 'Update Email': You will see an email confirmation message popup appear: Open the email in your