Search results for Member Link

203 articles found

  • How to use Zapier with MemberSpace

    Our integration with Zapier allows you to send your member's data to over 1,000 other 3rd party services like Mailchimp, Trello, Hubspot, Google Sheets, etc. Sign up for free. In Zapier, there are 2

  • How to use MemberSpace with Google Analytics

    Google Analytics 4 (GA4) should be installed on your website (if your CMS supports it, which most do). To use Google Analytics on your site, you will need to first create a Google Analytics account

  • Can I block people from rejoining my membership?

    Sometimes (in our experience, this will not happen to you very often), you will need to block a member from rejoining your membership. You can do this from your MemberSpace backend. All you need to

  • How to send email campaigns using MemberSpace

    You can easily communicate with your members by sending emails via Member Messages. Email all members across all plans, or segment by specific plans. With various formatting options, you can

  • Can MemberSpace protect multiple pages of my website?

    With MemberSpace, you can have as many products (which include protected pages) as you want, and create as many plans as you need. To protect your pages/content, you'll simply create a product in

  • How to install MemberSpace on Custom HTML websites

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to hide/show page content (using data attributes) in Carrd

    MemberSpace makes it easy to hide entire sections of your website via data attributes. We also make it easy to upload and protect specific media via Content Links. However, there are situations where

  • How to automatically add members to an email list (via Zapier)

    If you want to add members to your email list in a GDPR-compliant way (i.e. after they opt in), please read this guide instead. Let's say, for example, you use an email marketing platform like

  • I'm an agency. Can I use MemberSpace on multiple sites?

    If you are an agency, your MemberSpace onboarding process will differ from our regular onboarding. Learn how to set up client sites on MemberSpace, and check out our Agency Accounts Tutorial video.

  • How to connect multiple websites to your MemberSpace account

    You can easily add MemberSpace on more than one website! Whether you need it for multiple membership businesses you run or you're an agency with multiple clients who need MemberSpace, you can connect

  • What to do if you're not getting emails from MemberSpace

    This guide is part of our Member Account FAQ series. If you're not getting emails from MemberSpace i.e. forgot password, payment receipt, etc. there are a couple of steps you can take to

  • What to do if you don't receive the password reset email

    This guide is part of our Admin FAQ series. If you or your member forgets your password, you can easily initiate a password reset. Troubleshooting password reset for your member If your member goes

  • How to add members to an email list in a GDPR-compliant way (via Zapier)

    If you want to simply add members to an email list and don't need them to opt in first, you can read this guide instead. Let's say, for example, you use an email marketing platform like Mailchimp to

  • (Legacy Feature) How to setup Mailchimp integration

    This integration is no longer being offered to newer customers. Instead, we recommend you use our more robust and flexible Zapier integration to connect MemberSpace with Mailchimp. If you plan on

  • Can I connect a subdomain to my account?

    Connecting a subsite to your MemberSpace account will allow members to use the same login credentials and membership account to log in on two separate sites—the main connected site and the subsite.

  • Can I customize my signup and login forms?

    Yes, you can customize both. Our "Look & Feel" section will allow you to change the color and style of both your login and signup forms. Signup Form You can also customize the wording and required

  • How to change the Look & Feel

    The "Look & Feel" section allows you to change the color and style of the various forms and modals your members see (e.g. login, signup, account, etc). In MemberSpace, click Customize > Look & Feel:

  • How to limit concurrent logins

    With the ability to limit concurrent logins, you can easily determine the max number of people/devices that can be logged in to a single account using the same credentials at any given time. This

  • How to integrate Rewardful (affiliate functionality)

    Rewardful is a great option if you want to have affiliates for your membership business. We are recommending Rewardful through an affiliate link, which means we earn a commission if you choose to

  • How to migrate customers to Stripe

    If you already have customers paying you via another payment processor and you want to get their credit card details into Stripe, you can do that securely! First, you'll need to have a Stripe account

  • How to provide cancelation alternatives

    MemberSpace's cancelation alternatives feature allows you to provide options to your members before they actually cancel their Member Plan with you. By default, we give your members the ability to

  • How do you manage failed payments?

    We'll always try to auto-recover your member's failed charges, abandoned signups, or cancelation attempts for you! When you have members paying you a recurring payment, sometimes the payment will

  • How free trials for plans work

    When you create (or edit) a recurring or multiple payment plan, you'll have the option to enable a free trial period and determine how long it should be. IN THIS ARTICLE How do free trials work? What

  • How to customize notification emails

    Notification emails are the various emails that MemberSpace sends out to your members on your behalf. The emails look like they are coming from you, but technically we are sending them. These emails

  • Social Sign On (SSO) with Google

    Google social sign-on (SSO) will automatically be enabled for all new sites connected to MemberSpace after April 30th, 2024. Allow members to use their Google account to sign up & login. IN THIS

  • How to edit your profile information

    This guide is part of our Member Account FAQ series. Open your Account Click on 'Edit your profile' under the Profile section: Change any information you want then click 'Update Profile' at the

  • How to update your payment information

    This guide is part of our Member Account FAQ series. Open your Account Click Update payment method under the Billing section: Enter your new card information (or choose another payment method, e.g.

  • How to make a plan private

    If you are looking to create a plan that can be joined by invitation only, you will want to set your plan to "private". By default, members are able to upgrade, downgrade, or join public plans from

  • Do I have to duplicate my content to protect it?

    No, you don’t. With MemberSpace, there’s no need to duplicate your content to share it across multiple membership plans. You can protect all of your existing or new pages with just a few clicks when

  • How to collect state or local taxes

    The article below is NOT tax advice. We strongly recommend you speak with an attorney and/or accountant to decide the best strategy for collecting and paying your taxes. Collecting taxes can be

  • How to edit the Create Account button

    By default, your login form allows current members to log into their existing accounts, and it gives non-members the option to create an account and sign up for your membership. However, if you do

  • How to find your page URL in Weebly

    Make sure you are logged into your Weebly backend, and edit your site. Click Pages in the top menu: Find the page you're trying to get the URL for and click it. Then, click SEO Settings, and under

  • Legacy WordPress Customers

    If you previously installed MemberSpace on your Wordpress site you do NOT need to make any changes. However, there are benefits to switching to our plugin (see below). MemberSpace Plugin Benefits

  • How to create weekly/monthly content for sale

    Let's say you have a yoga studio and you want to release a new pre-recorded video session each week for people to purchase. Each session would cost $10. If someone purchased a session, they could

  • How to change plans or join new plans

    This guide is part of our Member Account FAQ series. Open your Account Click the 'Join new plan' or 'Change plan' button under the 'Plans' section:The 'Join new plan' button will only appear if there

  • Can I set up a private forum or community?

    Yes! We have a couple of different options for offering a private members-only community. MemberSpace offers a single sign-on integration with Circle, a popular community platform for discussions,

  • How to manage multiple site admins

    By default, a MemberSpace customer who initially connected a website to their account is the "site owner." But say you have people on your team (or a client) who will need access to the MemberSpace

  • How to comply with Visa's trial subscription requirements

    As of April 18th, 2020 - Visa is requiring anyone processing subscriptions with a trial to comply with a new specific set of rules. Here is an overview of what they are requiring. MemberSpace makes

  • How to reconnect your Stripe account

    If you happen to disconnect MemberSpace within your Stripe dashboard, we will no longer be able to interact with Stripe on your behalf. :( Here are the steps required to add us back as an authorized

  • How to protect pages en masse

    MemberSpace allows you to protect multiple pages on your connected site at once by simply adding a single page URL. This is useful for content like a blog, a course, or event listings where you want

  • How to fix 3rd party cookie login issues

    This guide is only for legacy V1 sites not current V2 sites. It is also part of our Member Account FAQ series. If you're having trouble logging in and see a message to "You must enable 3rd party

  • How to create custom signup fields

    MemberSpace allows you to add custom fields to your signup form in order to collect more information that's relevant to your business. For example, you could ask what type of company your members

  • Recovering abandoned signups

    If a new customer creates an account but does not officially join one of your plans, we'll show them an abandoned signup popup on your website and send a short email series prompting them to finish

  • (Legacy Feature) How to integrate FirstPromoter

    This integration is no longer being offered to newer customers. Instead, we recommend you use our Rewardful integration for affiliate functionality. FirstPromoter is a powerful option if you want to

  • Can I keep my content within protected pages hidden from search engines?

    If you're running a membership business, you probably have a number of reasons to protect your content from search engines. In MemberSpace, all of your pages and content can be hidden using Content

  • How to remove the coupon field from payment forms

    If you don't want to give members the option to use a coupon when joining any of your plans, you can easily remove the coupon field from your payment forms. Click Customize (in the left navigation)

  • How to add tax to plans

    When creating your plans, you may want to add a tax e.g. VAT if you're in the EU. Or perhaps you simply want to add a fee of some kind on top of your pricing. The article below is NOT tax advice. We

  • Can we charge our customers in multiple currencies?

    Yes, we support as many currencies as Stripe does. You can select different currencies for each of your plans. However, this needs to be done upon creation of the plan and cannot be changed after you

  • How to adjust payment renewal reminder emails

    Whenever you have members signed up for a recurring or multiple charge plan that has a payment interval of 3 months+ (e.g. annual plans), they will receive a payment renewal reminder email. You can

  • What kind of support do you provide?

    We offer a couple of different methods of support. Email Support: Have a question outside of business hours? Contact us via the blue Help button (or email [email protected]), and we’ll get back