Search results for Member Link

203 articles found

  • MemberSpace security and compliance

    All member login and billing details are secured using modern SSL encryption. For any pages and content you want to protect, we have three security options: Protect pages within products (less

  • How to cancel a member's plan

    Follow the steps below to cancel a member's plan. In your MemberSpace backend, go to Members. Next, find the member whose plan you'd like to cancel and click View member details. Click Cancel below

  • How to pause a member's subscription

    We know that sometimes offering your members the option to pause a subscription can help to avoid cancellations. While we do not currently have a "pause membership" feature in MemberSpace, you can

  • How to view your charge history

    This guide is part of our Member Account FAQ series. Open your Account Click the 'View charge history' link under the 'Billing' section:

  • How to delete plans

    Follow these steps to delete a plan. Go to Pricing in your left navigation and click Edit next to the plan you want to delete: Scroll down and click Delete this plan? > Delete plan now: Click OK in

  • How to set up your Notion site navigation for members

    The way you want members to move through and interact on your Notion site is usually subjective, but the options below are good best practices to ensure your member experience is intuitive. IN THIS

  • How to gift memberships

    MemberSpace does not have official gifting functionality, but you can certainly repurpose our existing features (see below) to create a gifting experience. How to create a gifting experience (manual)

  • Video security for Content Links on Custom HTML websites

    This guide is about video security. If you're looking for instructions about uploading and adding video Content Links to your website, please read this guide instead. IN THIS ARTICLE Before adding

  • How to change your password

    This guide is part of our Member Account FAQ series. How to change your password Open your Account Click the 'Change your password' link under the 'Profile' section: Fill in the form and click

  • How to set up client sites on MemberSpace

    If you are a web design/development agency or other professional setting up a MemberSpace site on behalf of a client, this guide will help you get started using MemberSpace for your clients' sites.

  • How to set up plan expiration

    Automatically revoke access to protected members-only content on a specific day or after a set time period by adding an expiration date to your plan. IN THIS ARTICLE Adding plan expiration Expiration

  • (Legacy Customers) Managing single-page products

    If you protected pages on your website before March 5, 2024, your previously protected pages are now single-page products. Your updated MemberSpace admin is structured around products, which are

  • How to migrate customers to a new plan

    If you need to move multiple customers from one recurring plan to another (for example, if you are making a pricing update to a subscription offering), our Support team can help you with the

  • How to notify members about new content

    Whenever you create new content for your members, you generally want to tell them about it. :) The best way to notify members about new members-only content is via Member Messages. This feature

  • How to change wording your members see

    Elevate your members' experience by personalizing the various wording they see, seamlessly aligning it with your unique brand identity. IN THIS ARTICLE Custom wording examples What can't be

  • What to do if you forgot your password

    This guide is part of our Member Account FAQ series. If you forgot your password Open your login form and click 'Forgot password?': Fill in the form and click 'Send me reset instructions' at the

  • How to set up a private podcast using Transistor and Zapier

    If you'd like to create a private podcast for your membership, you can do so using Transistor and Zapier. Using Zapier will allow you to connect your membership site with your private podcast on

  • How to log out

    This guide is part of our Member Account FAQ series. Unless you log out as described below, you will stay logged in for 30 days before being required to log in again. If you visit your site before

  • How to install MemberSpace on Notion (using Super)

    IN THIS ARTICLE Installing MemberSpace Locating the install code Make sure you follow ALL steps in this guide first. When linking to other Notion pages, they must be subpages of the Notion home page

  • How to set up a private podcast using Castos and Zapier

    Say you have a podcast, but you only want your members to get access to the feed after they join one of your Member Plans (and lose access if they cancel their plan). Normally this would be a pain

  • Can I offer free trials to my members?

    Yes! We understand how vital it can be to let people try out your membership before they join, so setting up a free trial is easy. You can do that while setting up your Member Plans and choose as

  • How to modify the invoices your members receive

    Here's an example of what the default invoice looks like that your members receive: MemberSpace automatically shows the member what they were charged (including any coupons and fees) and what billing

  • How to create a paid members-only newsletter

    Tools like Substack are a popular option for folks who want to publish member-only content via a paid newsletter. A paid newsletter is an interesting business model that can free you from having to

  • Can I set up a member’s directory?

    Yes! You can integrate MemberSpace and Community Box to create a member's directory on your site. You can set it up within a protected page, so your members never have to leave your site. To create

  • How to find & protect page URLs in Notion

    You will NOT be protecting the actual Notion page URL since that URL will be publicly viewable. Instead, you'll be using pretty URLs for either a custom domain you own e.g. example.com/members or the

  • How to get Terms & Conditions consent in a GDPR-compliant way

    In order to have your members agree to your Terms & Conditions, Privacy Policy, or any other legal document, you'll need to create a custom signup field. Here are the steps to set this up: Talk with

  • (Legacy Feature) How to integrate Castos

    This integration is no longer being offered to new customers. Instead, we recommend you use Castos and Zapier to create a private podcast within your MemberSpace as explained in this guide. Say you

  • Can my members have more than one recurring subscription?

    In MemberSpace, you can create 4 types of Member Plans: Free (no payment) One Time Payment (e.g. $100 once) Multiple Payment (e.g. 3 payments of $100) Recurring Payment (e.g. $100 every month

  • How to stop credit card popups from blocking members

    In rare situations, a member may have a delinquent payment owed to you, but you want to forgive the payment. By forgiving the payment, it will stop the member from seeing an update payment method

  • Can I offer promotions or discounts to my members?

    Yes, through coupons! You can create coupon codes applicable to all membership types and set whether the discount applies to all recurring charges, or just once. Your members will see the coupon

  • Popular MemberSpace customizations

    Below are the five most popular MemberSpace customizations: 1. Edit the Create Account button on your Login forms By default, whenever someone is viewing your Login form, they'll have the option to

  • MemberSpace transaction fees

    How does the transaction fee work? We automatically collect a 5% transaction fee from each of your member charges. This is on top of Stripe's fee.

  • Does MemberSpace prorate subscriptions?

    Yes, we do! If you have set up billing dates, the first MemberSpace charge to your members will be prorated depending on your billing cycle. If you have a billing date that starts on the 1st of the

  • Changing your MemberSpace plan

    You can change your MemberSpace plan at any time from within your MemberSpace backend. Click Account on the left side of your MemberSpace backend. Click the Join new plan button under the "Plans"

  • Connecting MemberSpace to Stripe

    IN THIS ARTICLE How to connect to Stripe Creating a plan Canceling a plan (or trial) New member signup Member payments and refunds Setting up coupons for members Creating manual charges in Stripe

  • How to create and use coupons

    IN THIS ARTICLE Creating coupons Recurring/multiple payment plans One time payment plans Setting coupon lengths Managing coupons Stripe and coupons How members apply coupons Creating Coupons To

  • Can I charge my members an additional one-time fee?

    Yes! You can charge a one-time signup fee in your recurring payment or multiple payment plans. You can easily set this up when creating a plan. This is a way to charge extra money to cover costs you

  • Can I sell a monthly membership + add ons?

    Yes, you can. With MemberSpace, your members can purchase unlimited concurrent Member Plans, but they can only be subscribed to one recurring payment Member Plan at a time. To sell 'add ons', you

  • Can I create multiple types of memberships?

    Yes! With MemberSpace, you can create unlimited types of memberships (we call them Member Plans). You can either create one-time payment, multiple payment, recurring payment, or free plans. You can

  • How to install MemberSpace on Duda

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to install MemberSpace on Framer

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to install MemberSpace on Carrd

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to install MemberSpace on Squarespace

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to install MemberSpace on Webflow

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to install MemberSpace on Wix

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend: If you're an Agency setting up a site for a

  • How to install MemberSpace on Showit

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site Copy the install code from your MemberSpace backend:If you're an Agency setting up a site for a

  • How to install MemberSpace on Weebly

    IN THIS ARTICLE Installing MemberSpace Locating the install code Installing MemberSpace on your site If you are not using the original Weebly editor, you'll need to create a new Weebly account. Here

  • How to install MemberSpace on WordPress

    There are two ways to install MemberSpace on your WordPress site. If you've already signed up for MemberSpace and started onboarding, continue with the following steps. If you have not yet created a

  • How to use Zapier with MemberSpace

    Our integration with Zapier allows you to send your member's data to over 1,000 other 3rd party services like Mailchimp, Trello, Hubspot, Google Sheets, etc. Sign up for free. In Zapier, there are 2

  • Can I block people from rejoining my membership?

    Sometimes (in our experience, this will not happen to you very often), you will need to block a member from rejoining your membership. You can do this from your MemberSpace backend. All you need to